Assertiveness skills are crucial to professional development, as well as other aspects of life. Asking for what you need, handling confrontations gracefully, and putting ideas forward with confidence. Not only do these skills improve teamwork, focus discussions, and build relationships, but they also help individuals to become competent, constructive, confident, and perform at their best.  Assertiveness Skills provides the skill development, practice, and understanding individuals need to learn to how to be truly assertive. 

Available as a classroom training program, e-learning program, and e-book, Assertiveness Skills is part of the Reproducible Training Library, a full suite of unlimited-use content that’s downloadable, customizable, and reproducible.

Learning Outcomes

• Learn what it means to be assertive
• Recognize the assertiveness continuum
• Identify personal blocks to assertiveness
• Demonstrate assertive language and behaviors
• Know how to avoid using language and behaviors that are not assertive
• Discover how to use assertive behaviors in everyday situations