Our Blog
HRDQ has been a leading resource for the training community for over forty years. Facilitators, coaches, consultants, organization development professionals, managers, supervisors and leaders; really anyone who shares our passion for soft-skills training and performance improvement can benefit from our products and services.


Be Indispensable: Work Smarter, Not Harder

Posted by on 8/29/2017 to People Skills Training
Be Indispensable: Work Smarter, Not Harder
Solution-oriented and proactive, indispensable people know the key to their success is to work smarter, not harder. They take ownership of their jobs, go above and beyond the call of duty, add value to their teams, and perform well under pressure. And with the right training, a healthy dose of practice, and some experience, you can help to transform your workforce from irreplaceable to indispensable. 

Indispensable people possess a mindset that drives them to think, act, and behave differently. They’re always indispensable, no matter where they go or what they do. They know they’re replaceable—and perhaps most importantly, they want to be replaceable. Because that’s how indispensable people climb the corporate ladder faster than anyone else.

So what are the key behaviors of indispensable people? Let’s take a closer look.

Indispensable Behavior #1: Take Ownership

Act like a business owner.
Show passion and enthusiasm for your job. Realize that 80% of what you achieve is the result of 20% of your effort, so make sure you’re focused on the right 20%.

Bring a solution for every problem.
When problems arise, be careful to address the root of it, not merely the symptoms. Use available resources  to brainstorm and research potential solutions before presenting your ideas to your manager.
Indispensable Behavior #2: Go Above and Beyond

Offer something unique.
Do you speak a foreign language? Do you have a special skill? Unique talents don’t guarantee job security, but they can help you to stand out among others and add value to your organization.

Take initiative.
Tackle challenges without being told and don’t be afraid to try new things. 

Indispensable Behavior #3: Perform Under Pressure

Stay calm and cool.
When the going gets tough, step back and collect your thoughts before reacting to the situation.

Perform triage.
Identify which issues are critical and determine how they need to be addressed. Create a simple to-do list to resolve problems. Create a report to capture key learning points for the future. 

Indispensable Behavior #4: Be Adaptable

Increase your intellectual flexibility.
Seek out new ways of doing things to improve performance. Take steps to increase your intellectual flexibility, curiosity and mental agility.

Handle change effectively.
Commit to at least one positive action that will help you to adjust to the change. Align yourself with people who are change advocates. 

Indispensable Behavior #5: Be a Team Player

Be someone others want to work with.
Say what you’ll do and do what you say. Be consistent and follow through on commitments. 

Help others to perform better.
Encourage and motivate others to achieve their personal best. Establish high standards for team performance and hold team members to this expectation.

Indispensable Behavior #6: Be Replaceable 

Know the difference between indispensable and irreplaceable.
Indispensable people build their strength from attitude and mindset rather than a specific skill set. They rise to the occasion and adapt themselves to face any challenge. Irreplaceable people, on the other hand, hold knowledge, skills, and information they don’t want to share. 

Products Mentioned in this Post...