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Home > Customer Service > Becoming a Customer Service Star Assessment

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Becoming A Customer Service Star - Facilitator Guide
Item Id: 0701E3FG
Becoming A Customer Service Star - Facilitator Guide
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$121.00
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Description
Includes 1 Facilitator Guide.
 
Contents:
  • Administrative guidelines
  • Background information
  • Sample training design
  • Blank training outline
  • Sample copy of re-formatted
  • Participant Guide CD-ROM containing reproducible content
  • Microsoft® PowerPoint® presentation
  • Certificate of achievement template
  • Training evaluation template
  • Overhead transparency masters
  • Convenient 3-ring binder format

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