Becoming A Customer Service Star - Starter Kit

Becoming A Customer Service Star - Starter Kit

Includes: Facilitator Set (within that are Sample Assessments (Paper, Online, and Online Self-Study) PLUS 6 Print Self Assessments at a special price.

Price: $275.25
In Stock
Item ID:0701E3SK
Includes Facilitator Guide and 6 Print Self Assessments.   Facilitator Guide contents:    Administrative guidelines  Background information  Sample training design  Blank training outline  Sample copy of re-formatted  Self Assessment CD-ROM containing reproducible content  Microsoft® PowerPoint® presentation  Certificate of achievement template  Training evaluation template  Overhead transparency masters  Convenient 3-ring binder formatSelf Assessment contents:    Assessment    Pressure-sensitive response form   Interpretive information   Action planning  

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