Becoming A Customer Service Star - Theoretical Background
Becoming A Customer Service Star - Theoretical Background

Becoming A Customer Service Star - Theoretical Background

Theoretical Background

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Item ID:0701E3TB
Read the theory behind Becoming a Customer Service Star and see for yourself how it will help both employees and managers examine their attitudes about customer service in 5 critical areas:
  • Having a positive attitude toward customers
  • Encouraging customer feedback
  • Responding to customer problems
  • Developing repeat relationships
  • Seeking to exceed customer expectations
Download the complete Theoretical Background for Becoming A Customer Service Star.

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