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Becoming A Customer Service Star - Theoretical Background
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| Product Description |
| Read the theory behind Becoming a Customer Service Star and see for yourself how it will help both employees and managers examine their attitudes about customer service in 5 critical areas:
• Having a positive attitude toward customers
• Encouraging customer feedback
• Responding to customer problems
• Developing repeat relationships
• Seeking to exceed customer expectations
Download the complete Theoretical Background for Becoming A Customer Service Star.
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