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Training tools for developing great people skills.

Building The Communication Bridge - Theoretical Background

Building The Communication Bridge - Theoretical Background
Building the Communication Bridge Theoretical Background
Digital Download
Item ID:2407E1TB
The primary theory behind Building the Communication Bridge is based on the fact that the communication process that accounts for the connections that link Speakers and Listeners during the communication process. The Speaker's and Listener's perceptions of the Environment, Values, and Relationships influence their use of verbal and nonverbal behaviors during their conversation. When the Speaker's and the Listener's perceptions overlap, the flow of information is smooth and understanding is easily achieved. However, when there are differing perceptions in any of these three categories, there is a greater likelihood of miscommunication.
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