Download this informative article, Connecting Emotional Intelligence to Success in the Workplace. The article was written by Dr. Barbara A. Kerr, author of Creating an Emotionally Intelligent World: A Computer-Based Game for Teams.
Key sections:
Part One: A Brief History of Emotional Intelligence
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Emotional Intelligence: Roots in IQ Measurement
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Defining Emotional Intelligence
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Assessment and Enhancement for Emotional Intelligence
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A Model for Emotional Intelligence
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Definitions of the Five Dimensions
Part Two: Using Games to Develop Emotional Intelligence
