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Training tools for developing great people skills.

Customer Service Skills Profile - Assessment

Customer Service Skills Profile - Assessment
Price:$12.99
Ships in 1 week
Item ID:0711E1S
Quantity Pricing
Quantity
Price
  • 50 - 99
  • $12.60
  • 100 - 149
  • $12.34
  • 150 - 299
  • $12.02
  • 300 - 599
  • $11.69
  • 600+
  • $11.04
This assessment uses graduated response scales (almost never to almost always) that help employees draw accurate conclusions about how skilled they presently are in customer service.  

Employees can rate themselves in seven competency areas widely considered to be critical to the ability to provide exemplary service:

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