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Training tools for developing great people skills.

Customer Service Skills Profile - Facilitator Set

Customer Service Skills Profile - Facilitator Set
Price:$99.95
Ships in 1 week
Item ID:0711E1FG
Trainer's can use the Customer Service Skills Profile Leaders Guide to facilitate a group feedback session and development planning workshop with the Customer Service Skills Profile. Facilitator guidance includes activities, discussion points, and implications for each service competency. There is a development planning wheel activity that summarizes each participants development needs at the competency level.

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