Customer Service Skills Profile - Self Assessment (Print Version)

Customer Service Skills Profile - Self Assessment (Print Version)

Assessment

Price: $12.99
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Item ID:0711E1S
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  • 50 - 99
  • $12.60
  • 100 - 149
  • $12.34
  • 150 - 299
  • $12.02
  • 300 - 599
  • $11.69
  • 600+
  • $11.04
This assessment uses graduated response scales (almost never to almost always) that help employees draw accurate conclusions about how skilled they presently are in customer service.

Employees can rate themselves in seven competency areas widely considered to be critical to the ability to provide exemplary service:

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