A thoroughly revised second edition of the leader's concise guide to the process of creating and managing an organization, no matter how complex, that will achieve unique competitive advantages and be poised to respond effectively and rapidly to customer demands.
In this book executives, managers, and consultants will find the concrete tools they need to select and implement an efficient design that creates superior and more competitive performance. In addition to analyzing the four key forces shaping today's organizations -- buyer power, variety, change, and speed. This new edition addresses the concerns of the new economy by expanding on the section about the Flexible Organization and includes a new section on organizing around the customer.
* Describes what leaders can do to effect the change process.
* Addresses the concerns of new economy companies.
* Contains rich examples from successful companies.
Table of Contents:
Tables, Figures and Exhibits
About the Author
1. Introduction: Six Immutable Forces Shaping Today's Organizations
2. Choosing an Effective Design
3. Matching Strategy and Structure
4. Linking Processes to Coordination Needs
5. Creating and Integrating Group Processes
6. Designing a Reconfigurable Organization
7. Organizing Around the Customer
8. Customer-Focused Structures
9. Creating a Virtual Corporation
10. Organizing the Continuous Design Process
"The book would be excellent for executives and managers..." (Quality Progress, August 2002)
Praise for the first edition of Designing Organizations
"The clarity with which Galbraith explains design options. . . .is a welcome addition to the growing literature on organizational designs for the 21st century. . . . I will adopt this book whenever I teach organizational design to MBA students or executives."
— Personnel Psychology
"A distillation of design concepts, bringing together both old standbys and the latest ideas, focusing on structures and processes at the heart of organizational design."
— Stern's Management Review
"Jay Galbraith is the architect for CEOs, human resource executives, and all others responsible for building organizational capability. His design principles and models are an excellent foundation for shaping an effective organization."
— Stephen Balogh, vice president, human resources, Raychem Corporation
"A must-read for anyone who is ready for a dose of clear thinking on organizational strategy and design. Jay Galbraith understands strategy and structure better than anyone I know."
— Edward E. Lawler, director, Center for Effective Organizations
Jay R. Galbraith-- an internationally recognized expert on organization design-- is a senior research scientist at the Center for Effective Organizations at the University of Southern California and professor emeritus at the International Institute for Management Development (IMD) in Lausanne, Switzerland. He consults regularly with international clients in the United States, Europe, Asia, and South America. He is the author of Designing the Global Corporation and coauthor of Organizing for the Future and Tomorrow's Organization.