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| Home > Reproducible Training Library > Shop By Topic > Employee & Professional Development |
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Business Etiquette
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| Do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you don't use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior. |
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Developing Positive Relationships at Work
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| Without healthy working relationships, no amount of education or experience can drive performance. Developing Positive Relationships at Work equips the individuals in your organization to unite around a common mission, develop rapport, establish trust, and overcome conflict. |
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Employee Initiative: How to Make it Happen
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| Many managers complain that their employees' work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers don't let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your employees and identify and overcome obstacles to empowerment. You will establish meaningful accountability measures and evaluate the most effective way to "make it happen." |
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Ethics in the Workplace
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| Workplace ethics go beyond doing the right thing. An ethical workplace establishes a solid foundation for organizational behavior, cultivates better teamwork and productivity, creates consistent standards for company offerings, ensures the legality and enforcement of corporate policies, and supports company growth and reputation. This half-day program explores how workplace ethics should be developed, how to create the standards and policies that support them, how employees can be trained and managed to follow and support these standards, and how to deal with problems where ethics are concerned. |
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Goal Setting for Success
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| Attainable goals are what will keep you and your organization moving forward in the right direction. This goal setting program will help you understand what makes a goal attainable by discovering your strengths, weaknesses, opportunities and threats when setting goals. Many times goals are identified correctly but poorly accomplished because there is a lack of planning and strategy regarding how the goal will be achieved. This program will dig deep into the goal setting process to practice writing measurable goals and strategize the best approach to make that goal a reality. |
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How to Develop and Deliver Dynamic Presentations
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| How many of you have ever viewed a presentation where it was clear the presenter was ill-prepared? "Clicker culture" refers to the vast majority of people in our culture, and in the audience to whom you present, who have been conditioned by media (TV, movies, video, computers, radio). The average "sound bite" is 15-20 seconds and getting shorter. If your presentation doesn't get and keep their attention, they'll "click and change channels." They may be physically present but mentally elsewhere. In this program you will learn how to make your presentations meaningful, memorable and motivating; a "must watch" presenter prepared for primetime! |
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How to Mange Your Emotions
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| In a world full of budget cuts, layoffs, and constant change, it’s no wonder it’s become more difficult to manage emotions at work. How to Manage Your Emotions gives individuals the tools they need to control physical responses, reframe thinking, handle accidental outbursts, and learn long-term strategies for channeling emotions productively. |
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Ideas Into Action
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| Ideas Into Action: From Creativity to Innovation dispels the myths and misconceptions surrounding innovation and guides people and teams through the innovation process, from generating good ideas and encouraging creativity to developing a plan and implementing new ideas. |
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Motivating Employees to be Their Best
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| The basic premise of this program is that motivation is not something you do to others; people motivate themselves. This program is not about traditional extrinsic motivation techniques such as rewards, incentives, salary, etc. These use a carrot or stick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors create the appropriate climate that fosters positive feelings and eliminates obstacles, then employees will be intrinsically motivated. The three elements of this type of climate are community, influence and openness. The program focuses on providing the skills and techniques you will need to help groups develop a sense of community, to acquire influence over their work-related actions, and to enjoy the openness of shared information and feelings. |
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Productive Work Habits
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| Productivity is not about quantity. It's about doing the right task at the right time. Productive Work Habits is a customizable classroom program, e-learning program and self-study e-book designed to help employees and managers improve productivity and develop time management skills. |
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Resilience: How to Keep Going When the Going Gets Tough
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| Surviving the everyday challenges of organizational life requires resilience, the skill that enables people to bounce back from adversity time and time again. Resilience: How to Keep Going When the Going Gets Tough helps individuals to develop the self-confidence, support networks, and stress management skills they need to become resilient employees. |
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Solid Business Writing
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| So much of today's business interactions are not in person, but in writing via e-mail, fax, or text pagers. This makes writing skills more crucial than ever before. Business colleagues and customers will judge competency and professionalism based on your writing ability. Get back to the basics with this course and make sure your t's are crossed and your i's are dotted before sending out vital correspondence. |
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The Great Balancing Act: Maintaining Work-Life Balance
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| Fulfilling the demands of the workplace creates consequences at home. Meeting your personal and family needs has an impact at work. Creating a balance between the two is not always easy. The right balance is a very personal thing and will change for each person at different times of his or her life. For some people the issue is being able to find more work rather than having too much work. There is no "one size fits all" solution. One thing is for certain, balanced professionals make happier employees, and happier employees make stronger, more productive professionals. This program helps you identify your current state of work/life balance, assesses what you need to create more balance and assists in developing an action plan that will generate positive outcomes for both you and your organization. |
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The Multi-Generational Workplace
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| Today's generationally-diverse workforce is an asset, bringing a variety of skills, knowledge, and experience to the organization. However, finding ways to connect effectively with the various generations within the workplace can be challenging. Through this half-day program, gain a better understanding of the four generations that make up the current workforce - Veterans, Baby Boomers, and Generations X and Y - and how their unique experiences and expectations impact their view of the workplace. Identify the challenges of working with multiple generations, and learn techniques that foster respectful communication and positive interaction with all groups. |
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