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Behavioral Interviewing
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| This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether you've performed 100 interviews or you are new to the interviewing world, this program will give you knowledge and tools to use immediately in your next interview. The outcome? You'll have better interviewing skills which lead to better hires and a competitive edge for your organization. |
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Career Planning and Development
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| Today's work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? By working with them to create a meaningful career development plan?and following through on it. Career planning and development is geared for supervisors and managers who seek to assist employees in their development. However, one of the best ways for supervisors to understand how the process works is to experience it for themselves. In this program you will do all the activities and assessments first-hand; giving you all the skills and tools to apply these to your employees after the program. |
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Performance Management
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| This program teaches you the basic concepts of a performance management system and the means needed for building and implementing a performance strategy within your organization. This understanding empowers you to translate your strategy into actions that can be measured and monitored throughout your organization. |
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Positive Approaches to Resolving Performance Problems
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| Successful completion of this course will increase your knowledge and ability to define and identify problem employees or non-performers; assess and confront problem behaviors before more drastic measures need to be taken; conduct a successful confrontation session; develop and communicate standards that will ensure high quality performance; create a plan for employee "buy-in" and determine what helps motivate your employees; and carry out disciplinary sessions that work for both you and your employees. |
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Retention: Attracting & Keeping Your Best
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| Managing people can be one of the hardest jobs in the world. Trying to meet the needs of a group of people and make them feel comfortable and at ease, all while maintaining a productive environment may seem impossible. But it's not! Taking retention seriously can, in the end, be the best management tactic that you have ever tackled. This program will offer you methods and procedures that will attract and keep the best employees and also allow you to measure and communicate the benefits and costs of a retention strategy for your organization. |
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Hiring & Interviewing
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| Hiring quality employees is one of the most critical tasks in any organization. The basis of effective interviewing is asking the right questions. Let's face it. If you ask candidates hypothetical questions you will get hypothetical answers. In this program you will learn the art of interviewing systematically so that you are getting the information that is most critical for job performance. Identify competencies associated with the job, conduct interviews and practice evaluating and recruiting candidates in this highly interactive curriculum. |
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