Javascript is currently disabled by your browser or firewall. This website will not function properly without Javascript enabled.

800-633-4533

Training tools for developing great people skills.

Internal Customer Service Assessment - Facilitator Set

Internal Customer Service Assessment - Facilitator Set
Internal Customer Service Assessment - Facilitator Set
Price:$141.00
In Stock
Item ID:0707E1FG
Includes one comprehensive Internal Customer Service Assessment Facilitator Set. Order one per trainer.
 
Facilitator Set Table of Contents:
  • Overview and Introduction
  • Development of the Assessment
  • When to Use the ICSA
  • Theoretical Background
  • A Model of Internal Service
  • Administration Guidelines
  • Sample Training Design
  • Related Materials
  • Technical Development
  • About the Microsoft PowerPoint Presentation
  • About the Participant Handout Masters
  • References
  • Participant Handout Masters

You might also like

Recently Viewed Items