How It Works
You'll start with a comprehensive overview of Kirkpatrick's four levels of evaluation, the result of years of academic research:
- Reaction: How individual trainees react to the learning immediately after completing it. Did they enjoy your training session? Did they find it useful?
- Learning: How much did trainees learn? Have they retained the key points addressed in the material?
- Behavior: How did your trainees change their behavior to implement what they learned? What challenges did they face? Was what they learned useful to them back in the real world?
- Results: What were the results for your organization? What was the cost-benefit ratio? This level addresses five areas: people, products, processes, profits, and overall impact.
All four of the levels are interconnected, and understanding each provides a better picture of the full value of the training.
How to Analyze the Results: You'll also gain valuable information on what's working and what isn't. The Kirkpatrick Toolkit will help you to pinpoint both strengths and opportunities for improvement in your training sessions, with tips on how to customize and refine your evaluation questions, get the best response, and analyze your results.
How to Communicate the Results: The Toolkit will help you to target specific stakeholders in your organization with the information they need to know; from individual participants to their supervisors to your CEO, you'll learn how to make the case for your department using the right channels and the right messages.
You'll also find plenty of useful information on overcoming obstacles and excuses, fitting other evaluation tools into the Kirkpatrick framework, and additional resources to help you build your training program and fine-tune your message. This toolkit includes fully customizable reports and a professional PowerPoint presentation you can use to communicate the results of your training.