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Leadership & Management
Adapting Your Style
Adapting Your Style
As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesn't have the same results with another employee. Understanding and speaking to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and practice tools for building connections with employees, running productive meetings and enhancing employee motivation.
Communication Skills for Emerging Leaders
Communication Skills for Emerging Leaders
Today's leaders need to be able to establish good lines of communication quickly and effectively. This course allows participants to assess their communication style based on the Personal Style Inventory. They will use this knowledge to identify their audience, decide the most appropriate communication approach and practice communication skills needed for powerful and effective leadership.
Delegating For Growth
Delegating For Growth
Delegation is one of the most valuable professional skills you can master, and when done well, it can be instrumental in the advancement of individuals—and the organization overall. Delegating for Growth is an interactive skills training course that will help any manager to better understand the purpose of delegation, prepare for and apply the steps to delegating effectively, and learn to recover from inevitable mistakes or disappointments. This half-day program will help to increase company-wide productivity, foster employee confidence at all levels, and develop a team-driven culture.
Developing Your Direct Reports
Developing Your Direct Reports
Part of the Reproducible Training Library, Developing Your Direct Reports shows managers how to establish strengths-based development plans, set milestones, measure outcomes, and foster growth. Downloadable, customizable, and reproducible, it's available as a half-day classroom training workshop, a one-hour e-learning program, and a handy self-study e-book.
First-Time Manager
First-Time Manager
Being promoted is great news! However, it presents major challenges to people being recognized for their expertise and technical know-how. Management is a completely different skill set than any job leading up to the position of manager. Learn the necessary skills to thrive in this transition. This course covers effective delegation, coaching employees, strategic planning, developing trust, and why personal development is critical to success.
How to Manage Generation X Employees
How to Manage Generation X Employees
Examine Generation X; who are they, what makes them that way, and the challenges and benefits they have brought to the forefront of today's workplace. Learn proven strategies on how to get along with others at work who have a different view of and approach to work-life. Techniques on managing and motivating Generation X-ers are included.
Leadership 101
Leadership 101
Great leaders aren’t just born that way—they must learn how to lead through experience, mentoring, and training. Leadership 101 provides leaders at all levels with the skills they need to improve organizational performance.
Leading & Motivating
Leading & Motivating
Leading and motivating are two fundamental skills for increasing effectiveness and efficiency in the workplace. Through the Leading and Motivating Knowledge Course, a PowerPoint-based, self-paced learning program, discover the skills to creating a vision, communicating as a leader, and motivating in a negative culture. Learn to create a motivational environment, with clear expectations and openness for your employees.
Leading Through Change
Leading Through Change
Change management is the art and science of guiding an organization and its people through the predictable transitions from current reality to a preferred future position. Change manifests in various forms with diverse results and emotions, but there are two things that you can count on: Change won't go away; it will only increase and you and the people around you need to learn to embrace change. In this program you will taught identify different reactions to change so that you will be better prepared to help employees through it. You will design a plan to help others through change and apply that plan by aligning systems and structures within your organization to better meet the needs of employees experiencing change.
Leading Today's Workforce
Leading Today's Workforce
Being a manager and being an effective leader are very different skill sets. This course will help you learn what the biggest differences are between managers and leaders, how to put the leadership building blocks into place and how to adapt the language of influence. Some of the areas covered will be: the ideal leader, support systems, risk-taking, vision, relationship building, and listening effectively. This course is a must for those managers who really want to make a difference!
Managing Managers
Managing Managers
If you're typical of most mid-level managers (and of most people!), you would just as soon ignore sticky situations such as dealing with difficult people. In fact, you may even back away. Managing managers takes courage, and in this course we give you a simple, but effective two-pronged approach focusing on developing your business strategy, while also improving your leadership skills.
Managing Technical Professionals
Managing Technical Professionals
All managers face challenges, but managers of technical professionals face an additional and unique blend of challenges. Whether it is scientists, engineers, health professionals, or architects the nature of technical professionals and their work requires a second set of management tactics. Learn tips and tricks on how to manage, lead, motivate, and communicate effectively with teams focused on solving highly complex issues.
Motivating Employees to be Their Best
Motivating Employees to be Their Best
The basic premise of this program is that motivation is not something you do to others; people motivate themselves. This program is not about traditional extrinsic motivation techniques such as rewards, incentives, salary, etc. These use a carrot or stick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors create the appropriate climate that fosters positive feelings and eliminates obstacles, then employees will be intrinsically motivated. The three elements of this type of climate are community, influence and openness. The program focuses on providing the skills and techniques you will need to help groups develop a sense of community, to acquire influence over their work-related actions, and to enjoy the openness of shared information and feelings.
Secrets of Management Success
Secrets of Management Success
The big secret to management success: Treat employees as responsible adults. The really big secret: This is not unlike the process of raising children to be responsible adults: set them up for success by giving them small tasks/problems they have a good chance of handling well; don't jump in and rescue them when trouble arises; instead, let them learn from their mistakes. This program offers skills and tools to help managers develop responsible employees, decrease struggles and conflict, encourage accountable moments as learning opportunities and provide appropriate workplace counseling when needed. All the secrets will be revealed!
Supervising in an Automated Environment
Supervising in an Automated Environment
Today's work environment often includes high-tech oversight with traditional supervision skills. Both can be very time consuming. This course provides strategies for balancing computer-based documentation and reporting with the face-to-face coaching and encouragement your employees need to do their best work. You will learn how to establish a regular schedule that combines both open door hours for your employees and colleagues and closed door hours for concentrating on your computer work. As a result, you will maintain visibility and relationships while ensuring the highest quality of your technical oversight work.
Supervisor Communication Skills
Supervisor Communication Skills
Communication is a complex set of behaviors and interactions that involves both giving and receiving a plethora of information. In this course you will learn the importance of assertive speaking; asking directly for what you need from others without being aggressive. You will discover techniques for holding others accountable while also create and practice the art of equitable compromise.
The Art of Successful Coaching
The Art of Successful Coaching
Most managers are aware that the old school "command and control" method of supervising simply isn't as effective as involving employees in their development. From determining the appropriate coaching approach, to implementing a comprehensive development plan, to conducting an effective coaching session, to setting meaningful team missions and goals, this program provides the tools and techniques to increase any employee's performance.
Toughest Supervisor Challenges and How to Overcome Them
Toughest Supervisor Challenges and How to Overcome Them
Part of the Reproducible Training Library, The Toughest Supervisor Challenges gives both new and experienced managers the supervisory skills, tools, and techniques they need to evaluate the situation at hand and choose the appropriate response. Downloadable, customizable, and reproducible, it’s available as a half-day classroom training workshop, a one-hour e-learning program, and a handy self-study e-book.
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