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 The dynamics of diverse groups present an interesting challenge for organizations. How do you teach people of different nationalities, religions, race, and gender to work effectively together? Developed by a research team that includes The Center for Creative Leadership faculty, Leading Across Differences is a training package that offers new ways of thinking about leadership challenges, providing participants with a framework and process for better understanding their context and taking appropriate action.
Leading Across Differences is flexible enough to use for a single one-hour session or for an extended course. The package consists of a comprehensive Casebook and a Facilitator Guide. The Casebook includes the Leadership Across Differences Framework, 13 research-based cases, 11 chapters written by leadership experts, nine individual exercises, as well as references and resources to extend the learning. The information in the Facilitator’s Guide will help you craft a session or series of sessions organized around specific learning outcomes.
Table of Contents:
Foreword (Maxine Dalton and Marian Ruderman)
Preface
Introduction
Purpose
Audience
The Organization of This Book
How to Use This Book
PART ONE: Leadership Across Differences Framework
Societal Landscape
Organizational Context
Spillover
Faultlines
Triggering Event
Leadership Practices
Increased Direction, Alignment, and Commitment
Organizational Outcomes
PART TWO: Cases
Case 1: Race and Respect
Case 2: Water Crises
Case 3: Floating Holidays
Case 4: Not My Weekend
Case 5: It's Their Fault
Case 6: The Scent of Difference
Case 7: Not Catching On
Case 8: Glass Ceiling at Big Boy Toys
Case 9: Super Drugs
Case 10: The Right to Be Pregnant
Case 11: Local Bombing
Case 12: Benefits Battle
Case 13: Francois' Dilemma
PART THREE: Perspectives
Social Identity: Understanding the In-Group/Out-Group Group Phenomenon (Stella M. Nkomo)
Triggers of Social Identity Conflict (Marian N. Ruderman and Donna Chrobot-Mason)
Organizational Faultlines (Astrid C. Homan and Karen A. Jehn)
Leadership Practices Across Social Identity Groups (Marian N. Ruderman, Sarah Glover, Donna Chrobot-Mason, and Chris Ernst)
Cultural Values (Shalom Schwartz)
Approaches to Difference: Allophilia and Xenophobia (Todd L. Pittinsky)
Cultural Intelligence: A Pathway for Leading in a Rapidly Globalizing World (Linn Van Dyne, Soon Ang, and David Livermore)
Social Justice and Dignity (Philomena Essed)
Miasma: The Dynamics of Difference (Ancella B. Livers and Robert F. Solomon, Jr.)
Leading Across Cultural Groups: Implications of Self-Concept (Dharm P.S. Bhawuk and Vijayan P. Munusamy)
Leader Values and Authenticity (Todd J. Weber)
Leading Through Paradox (Jeffrey Yip)
PART FOUR: Exercises
Exercise 1: Mapping Your Social Identities
Exercise 2: Your Experience with Triggers
Exercise 3: Identifying Fault lines
Exercise 4: Cultural Values
Exercise 5: Approaches to Difference
Exercise 6: Cultural Intelligence (CQ)
Exercise 7: Your Leadership Practices
Exercise 8: Examining Your Leadership Networks
Exercise 9: Taking a New Perspective
Glossary
Recommended Reading/Resources
References
About the Contributors
About the Editors
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