PowerLearning: Giving & Receiving Feedback

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PowerLearning: Giving & Receiving Feedback

Item Id: 2720E1GRFK

PowerLearning: Giving & Receiving Feedback

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In the workplace, the ability to deliver and respond to feedback are important and necessary skills that require a balance of directness and diplomacy to perform well. The Giving and Receiving Feedback Knowledge Course, a PowerPoint-based, self-paced learning program, provides techniques to deliver and respond to feedback, whether positive or constructive, in any situation. Discover how to “set people up for success,” as well as how to defuse defensive responses.

The Communication and Feedback Case Study allows you to test what you have learned in the knowledge course in a virtual business situation. You will analyze the scenario, determine the communication skill strengths and weaknesses displayed by the individuals, and determine strategies for the most effective solution.