Emotional intelligence – the ability to identify, assess, and manage the emotions of oneself and others - is closely linked to business success.  The Increasing Your Emotional Intelligence Knowledge Course, a PowerPoint-based, self-paced learning program, shows you how to boost your level of emotional intelligence by learning to manage your emotions and build stronger relationships.  Uncover techniques to develop your empathy and self-awareness to improve better employee relationships and increase productivity.  

The Increasing Your Emotional Intelligence Case Study provides an enhanced learning experience that allows you to test what you have learned in a virtual business situation. You will analyze the scenario, determine the level of emotional intelligence displayed by the individuals, and determine strategies that align with a high level of emotional intelligence.