The ability to influence others in the workplace assists us to accomplish our goals – but what are the keys to gaining the buy-in and support of others? Through the Persuading and Influencing Others Knowledge Course, a PowerPoint-based, self-paced learning program, learn the principles of influence and persuasion to increase your credibility and achieve your desired results.  Discover the different communication styles, identify your own style, and learn you to tailor your style to increase your influence with others. 

The Giving and Receiving Feedback Case Study allows you to test what you have learned in the knowledge course in a virtual business situation. You will analyze the scenario, determine the feedback skill strengths and weaknesses displayed by the individuals, and determine strategies for the most effective resolution.