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Reproducible Simulations Library
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| Product Description |
Here’s what you get: - Instant access to all 24 downloadable training simulations
- Reproducible and customizable materials for both the facilitator and participant
- Introductory guide to using the Five-Step Simulation™ method
- Trainer’s Guide for incorporating simulations into existing training programs, including e-learning
Simulations for today’s training needs - Conflict Management – Dealing with Disrespect
- Customer Service – Fixing a Co-Worker’s Problem
- Decision Making – Equipment Delays
- Decision Making – Breakfast Innovation
- Delegation – Choosing Tasks, Choosing Delegates
- Delegation – Following Up on a Delegated Task
- Ethics – Hiring with a Conflict of Interest
- Ethics – Handling the Pressure for Results
- Giving Feedback – Dealing with Distracting Behavior
- Giving Feedback – Mostly Positive, with One Correction
- Giving Feedback – The Reluctant Team Member
- Influence – Winning a Seat at the Table
- Leadership – Inspiring Action in Tough Times
- Leadership– Keeping Your Best Employees
- Negotiation – Working out a Major Service Contract
- Performance Management – Corrective Action
- Performance Management – Giving a “Meets Expectations” Rating
- Presentation Skills
- Retail Sales Skills Simulation Model
- Sales Skills – B2B Services
- Sales Skills – Vacation Travel
- Setting Expectations – When Restructuring Changes the Job
- Service Skills Simulation Model
- Technical/Job Skills Simulation Model
Product Type Downloadable Simulations
Time Required Ranges 30 – 120 minutes per simulation |
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