Seven Steps to Effective Coaching Meetings

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Seven Steps to Effective Coaching Meetings	Add Review
Item Id: WEBINAR-021

Skilled coaches understand that a critical first step is to get the employee to understand that a performance issue exists.

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Free webinar from HRDQ Presented by Ken Phillips

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Product Description

Seven Steps to Effective Coaching Meetings

Duration: 60 minutes

Overview

Have you ever had a manager who talked with an employee once, twice, maybe even three times about correcting a performance issue, yet nothing about that employee’s performance changed? Clearly something about the way the manager coached the employee was not effective.

Skilled coaches understand that a critical first step is to get the employee to understand that a performance issue exists. Without this buy-in, there will never be resolution or improvement, no matter what the manager does.

Join subject matter expert and author Ken Phillips for an action-oriented webinar that will provide trainers like you with specific, proven tips and techniques that will enable managers to improve the effectiveness of coaching meetings and see real results.

What You Will Learn

What coaching is – and what it is not
The difference between problem solving and true coaching
A 7-step process for coaching any performance improvement meeting
The importance of exploring consequences to gain employee agreement
How to keep the conversation a dialogue

About the Presenter

With more than 30 years of experience in the field of workplace learning and performance, Ken Phillips is an expert in the performance management, learning evaluation, and sales performance arenas. He is a frequent university presenter and speaker at ASTD and SHRM conferences. He has authored many learning instruments, including the bestselling Coaching Skills Inventory.

Aired on June 22, 2011