SkillBuilders: 50 Communication Skills Activities

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SkillBuilders: 50 Communication Skills Activities - 3-Ring Binder	Add Review
Item Id: 0165E1AB

Activity Collection in a 3-Ring Binder

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Price: $99.00

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Product Description

Includes the complete collection in a 3-ring binder format.

Product Contents

    * Facilitator guidelines
    * Applications Matrix to pinpoint the best activities for training needs
    * Reproducible participant materials

Activities include:

    Communication Awareness:
    · Get to Know Your Apple
    · Packaging is Important
    · Picture This
    · Walk the Talk
    · Role Models
    · Rotating Trio Exchange

    Delivering Your Message:
    · Assessing Your Speech Habits
    · It’s How you Say It
    · Avoiding Killer Phrases
    · What Do You Mean?
    · Paper-Tearing Exercise
    · Jumbled Messages
    · Drawing Conclusions

    Nonverbal Communication:
    · At Arm’s Length
    · Reading People
    · Mixed Messages
    · Body Language
    · Active Observation

    Communication Conflicts:
    · Dealing with Conflicts
    · Distinguishing Behaviors
    · Preventing Conflict
    · Dealing with Difficult People
    · Applying Assertive Behavior
    · Expressing Different Viewpoints

    Active Listening:
    · How Well Do You Listen?
    · What Do You Know about Active Listening?
    · Rotating Trio Role Play
    · Listening for Key Points
    · Listening Types Card Match
    · Poor Listener on Trial
    · The Art of Asking Questions

    Giving and Receiving Feedback:
    · The Power of Feedback
    · Applying the Feedback Model
    · Describing Behavior
    · Using “I” Statements
    · Feedback Criteria
    · Receiving Negative Feedback

    Written Communication:
    · Creating Sentence Variety
    · Eliminating Hackneyed Expressions
    · Writing Effective Memos
    · Writing Directions
    · Writing Customer-Focused Letters
    · Writing a Request Proposal

    Presentation Skills:
    · Assessing Your Presentation Style
    · Overcoming Stage Fright
    · Assessing Your Audience
    · Getting Your Audience’s Attention
    · Dealing with Semantics
    · Dealing with Difficult Audience Members
    · Thinking on Your Feet

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