Managing employees in order to meet organizational goals and customer expectations can be a formidable challenge – especially for those who lack experience. The Supervisory Skills Questionnaire is a comprehensive yet practical management assessment training tool designed to equip supervisors to lead their team successfully. Participants respond to a series of 30 common workplace scenarios and discover how they currently rank against the five skills critical for effective supervision: Guiding the Work, Organizing the Work, Developing Your Staff, Managing Performance, and Managing Relations.
What You Will Achieve with the Supervisory Skills Questionnaire
Use the Supervisory Skills Questionnaire as a starting point for new managers or as a refresher for experienced supervisors. It can be used as a stand-alone experience or as part of a larger program. Supervisors, leaders, and managers will:
Identify skill strengths and weaknesses
Improve proficiency in five key skill areas
Learn which actions every supervisor should avoid
Gain strategies for effective planning, prioritizing, and delegating
Build productive relationships with other work groups
How it Works
Individuals respond to 30 everyday situations, choosing one of three possible supervisory actions. Responses reveal scores in each of the five supervisory-skill areas along with an overall supervisory score. The assessment also offers a peer feedback component. If you plan to use the Supervisory Skills Questionnaire for classroom training, we recommend you allow approximately one hour for interpretation of scores, topic discussion, debrief, and action planning.
The Supervisory Skills Questionnaire Facilitator Guide includes everything you need to lead a successful training session from comprehensive background information and activities, to reproducible handouts, and even a professional PowerPoint presentation. The Facilitator Guide also offers an easy-to-follow workshop outline that expands the Supervisory Skills Questionnaire into a 2.5-hour program.
Theory and Development
While no two workplace environments are the same, the need for strong leadership and effective supervisors exists in every organization. Research suggests numerous skills that a supervisor ought to possess. The Supervisory Skills Questionnaire presents these fundamental principles in five categories:
1. Guiding the Work Taking the direction of the organization and translating it into actionable plans for the work group.
2. Organizing the Work Assigning people, equipment, and tasks to meet work goals.
3. Developing Your Staff Knowing and proactively working to increase the skill level of each employee being supervised.
4. Managing Performance Removing the obstacles to better performance so employees can meet their own and the organization’s objectives.
5. Managing Relations Developing and maintaining good relationships with other groups so that all employees and the organization meet their goals. The ability to balance the goals of the organization with the needs of the work group is the common thread that runs through all of the skill dimensions.
Uses for the Product
The Supervisory Skills Questionnaire has many training applications. It can be used to:
Prepare new supervisors for their changing roles and responsibilities
Train those transitioning from co-worker to supervisor
Gauge an individual’s degree of readiness for a supervisory position
Refresh experienced supervisors
Equip experienced supervisors to mentor new supervisors
Supplement a supervisory training program
What to Order
The Supervisory Skills Questionnaire is available in both Online and Print Versions. The Online Version is an excellent choice for enterprise-wide training or audiences that are geographically dispersed. It offers streamlined distribution and instant scoring, as well as personalized reporting, full-color charts, interpretive information, worksheets, and action planning.
The Print Version is ideal for facilitators who prefer to administer the assessment in the classroom; it includes pressure-sensitive forms for manual scoring. The accompanying Participant Guide includes interpretive information, worksheets, and action planning.
Initial Rollout
You will need to order a Facilitator Guide per trainer and one Print Participant Guide or one Online Assessment for each individual learner. If you plan to incorporate peer feedback into your training, we recommend ordering three Observer Feedback Forms for each individual learner (Print Version only).
If you are new to this product we highly recommend HRDQ QuickStart Training, whether you are a novice trainer or a seasoned facilitator. It’s an excellent way to quickly get up to speed on the product so you can step into your first training class with confidence. Personalized, one-on-one telephone coaching is provided at your convenience. Our subject matter experts will review the program with you, offer ideas for tailoring the program to your specific needs, discuss typical participant questions and reactions, and more.
Ongoing Training
Each time you administer the assessment you will need to order a new Print or Online Assessment for each individual. Quantity discounts begin at 50 units per order. Additional Facilitator Guides are also available for individual purchase if you have additional trainers or require a new copy.
