| Product Description |
Volume Two – 22 Activities for Mastering Outbound Calls includes: How to Turn Customers on to Your Proposition, Quoting the Price and Asking for an Order, Handling Rejection in a Positive Way, The Cold Call, Telephone Account Management, and more.
Telephone Skills Training Manual Learning Outcomes: -
Develop and strengthen telephone skills -
Improve self-awareness -
Observe behavior -
Give and receive effective feedback -
Create a supportive work environment |
|
