Telephone Skills Training Activity Collection Vol 2 - Print Version

Telephone Skills Training Activity Collection Vol 2 - Print Version

Activity Collection in a 3-Ring Binder

Price: $127.00
In Stock
Item ID:0818E1ABB
Volume Two
22 Activities for Mastering Outbound Calls
  • How to Turn Customers on to Your Proposition
  • Quoting the Price and Asking for an Order
  • Handling Rejection in a Positive Way
  • The Cold Call
  • Telephone Account Management
  • and more...
Learning Outcomes
  • Develop and strengthen telephone skills
  • Improve self-awareness
  • Observe behavior
  • Give and receive effective feedback
  • Create a supportive work environment

Products Available For This Title:



You might also like:



Recently Viewed Items