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Training tools for developing great people skills.

The Art and Science of Communication

The Art and Science of Communication
Includes downloadable files for the Instructor Guide, Participant Guide, and PowerPoint Presentation.
Digital Download
Item ID:2710E1ASC
Good communication skills are essential for every employee at every level. The ability to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job. This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities.

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