Toughest Supervisor Challenges (Classroom Version)
RTL Classroom Version Title

Toughest Supervisor Challenges (Classroom Version)

Toughest Supervisor Challenges and How to Overcome Them, The
This title delivers a trainer-led program for skill development, including a comprehensive instructor's guide, participant workbook, and Microsoft® PowerPoint® presentation. It's part of the Reproducible Training Library, a full suite of high-quality, research-based soft-skills courseware you can download, customize, and reproduce.

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Item ID:2710E1TSC
The Toughest Supervisor Challenges and How to Overcome Them
Classroom Version

When dealing with issues such as employee performance, personality clashes, and conflict, the truth is that there are no quick fixes. Successful supervisors know it takes time to do What's best for the long-term success of the organization, its employees, and even themselves. They also know that they can overcome just about any challenge by exercising the three keys: realism, restraint, and resolve.

The Toughest Supervisor Challenges gives both new and experienced managers the supervisory skills, tools, and techniques they need to evaluate the situation at hand and choose the appropriate response.

Learning Outcomes:
  • Understand how to use realism, restraint, and resolve to face any challenge
  • Learn how to resolve conflicts between employees
  • Know how to minimize the impact of employee layoffs
  • Discover how to support employees with performance issues
  • Learn how to manage while preparing for possible discipline or termination
  • Handle employee issues with sensitivity and fairness
  • Know how to take control and responsibility in a crisis situation
Program Contents:
  • Resolving Conflict between Employees
  • Dealing with "Problem" Employees
  • Dealing with Personal Problems
  • Discipline and Termination
  • Dealing with Layoffs
  • Crisis Management
Classroom Version
  • 4 hours / Half Day
  • Includes Instructor Guide, Participant Guide, PowerPoint presentation, Course Overview, Learning Summary, and Course Evaluation
  • Also Included: Conflict Strategies, Crisis Planning, Group Activities, and Action Plan
E-Learning Version
  • Approx. 50 minutes
  • Includes PowerPoint presentation
  • Also Included: Quizzes and Case Study

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