WE'RE IN THE BAND
Program length: 10:00
WE'RE IN THE BAND puts the lessons of an up-and-coming rock band to the test in the business world. THE PAPERBOYS, a popular Northwest folk rock band, has a clear vision for building its fan base and achieving success. Their process of turning customers into cheering fans applies to any enterprise that relies on teamwork and customer service to succeed.
With plenty of music and upbeat energy, this fast-paced program highlights employees at all levels. From a police chief to a head chef, all tell how they "come to perform" in their world. You'll meet the nurse who "steps on stage" the minute she steps off the elevator, the waiter who "leaves his baggage at the door" in order to be a "rock star" for his guests. You'll hear how one healthcare professional helps her teammates get through a tough day and why the cheerful grocery clerk considers both her customers and her teammates to be her "audience."
WE'RE IN THE BAND is one of the best inspirational training programs on teamwork and customer service we've seen in a long time. It will inspire your team t
Come to Perform
Set the Stage
Connect with Your Audience
Leave Their Baggage at the Door
Pick Each Other Up