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Training tools for developing great people skills.

Benchmarks of Team Excellence

by Jesse Stoner

Get the tool that measures a higher level of team functioning. Benchmarks of Team Excellence reveals important information about the experience and attitudes of those who know the team best - the team members. Benchmarks will help you measure the extent to which teams possess the 6 indicators of excellence:
  • Alignment 
  • Team Effectiveness 
  • Empowerment 
  • Passion 
  • Commitment 
  • Results  
By examining scores for 6 indicators of excellence, team members can identify areas of strength and weakness, discover overall patterns of agreement, and surface differences in perceptions about how the team is functioning.

Learning Outcomes
  • Measure the extent to which teams possess the 6 indicators of excellence 
  • Compare a teamís performance with other excellent and high-performing teams
  • Determine action steps to help teams move farther and faster along the journey toward excellence
Theory

Benchmarks of Team Excellence was developed as part of an extensive research project that investigated the relationship between various leadership behaviors (visionary leadership behaviors and good management practices) and the level of excellence in the manager's team. A thorough review and synthesis of the literature revealed 6 indicators of excellent work units: alignment, team effectiveness, empowerment, passion, commitment, and results.

The 6 indicators of excellence:
  1. Alignment - a deep sense of vision or purpose that is shared among team members.
  2. Team effectiveness - strong internal processes that allow coordinated efforts, such as shared values, trust, open communication, flexibility, and decision making.
  3. Empowerment - feeling empowered to do what is necessary; personal and collective power.
  4. Passion - high and sustained levels of energy, enthusiasm, excitement, and confidence.
  5. Commitment - deep commitment to the purpose of the team and to each other.
  6. Results - accomplishing outstanding results based on high standards.
How it Works

By combining individual scores with the teamís scores, participants get a portrait of their teamís overall level of performance in each of the 6 excellence indicators. Interpretative information provides insight into the ranges and scores. With analysis, discussion, and action planning questions, participants then reflect on and discuss the teamís functioning and how it can improve.
 
Uses for Benchmarks of Team Excellence

Benchmarks of Team Excellence makes an effective stand-alone training session. It is also easily incorporated into a larger training program. The assessment has been used by a wide variety of organizations for team building and team leadership training, as well as in programs to teach the concepts of excellent organizational practices, characteristics of high-performance teams, and group dynamics. 

What to Order/Product Contents

Order one Facilitator Guide per trainer and one Participant Guide per participant.

Facilitator Guide includes:

  • Administrative guidelines
  • Theoretical background
  • Descriptions of the 6 Indicators
  • Interpretive information
  • Technical development information including reliability, validity, and more
  • Sample training design
  • Overhead transparency masters
Participant Guide includes:

  • 36-item assessment
  • Pressure-sensitive scoring form
  • Description of the 6 indicators of excellence
  • Charts for recording results
  • Interpretive information
  • Analysis questions
  • Discussion questions 
  • Action planning