Javascript is currently disabled by your browser or firewall. This website will not function properly without Javascript enabled.

800-633-4533

Training tools for developing great people skills.

Business Etiquette

Business Etiquette
Price:$695.00
Digital Download
Item ID:2750E1BE
Format help
Free Preview

Business etiquette is defined as the conduct or procedures that are generally acceptable and polite in the workplace. It is typically a set of unspoken expectations that most people either meet—or find out about when they do not meet them.

This course provides guidelines for common business etiquette, how to show respect for yourself and others, how to establish positive connections with anyone, and how to choose polite and positive responses to rude behavior.

Available as classroom training and as a self-study e-learning program, Business Etiquette is part of the Reproducible Training Library, a full suite of unlimited-use content that's downloadable, customizable, and reproducible. Easy to edit in both Microsoft Word and PowerPoint files, this training solution is an affordable, one-time purchase and yours to reproduce as needed.

Get the BEST DEAL by purchasing this product as part of the Ultimate Collection. Huge savings on all the soft-skills training you'll ever need!

Extended Description

Learning Outcomes:

  • Use basic courtesy and manners
  • Practice common business etiquette to build and maintain relationships
  • Implement practices for respecting yourself
  • Be resilient in difficult situations
  • Interact in a respectful manner with coworkers and subordinates
  • Interact respectfully with individuals with disabilities
  • Establish positive human connections
  • Maintain relationships with strong communication skills
  • Use technology effectively
  • Incorporate the traits of successful and respected managers into daily routines
  • Balance work and personal life appropriately

Program Contents:

  • Manners and Courtesy Matter
  • Respect Yourself
  • Respecting Others
  • Building Rapport and Making Connections
  • Building Better Relationships
  • Taming Technology
  • How to Be a Respected and Respectful Manager
  • Getting Personal at Work

Classroom Version

  • 8 hours / One Day
  • Includes Instructor Guide, Participant Guide, PowerPoint presentation, Course Overview, Learning Summary, and Course Evaluation
  • Also Included: Activities, Self-Assessment, Action Plan

e-Learning Version

  • Approx. 1 hour 45 minutes
  • Includes PowerPoint presentation
  • Also Included: Quizzes and Case Study

Recently Viewed Items