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Business Etiquette

Business Etiquette
Digital Download
Item ID:2750E1BE
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Business etiquette is defined as the conduct or procedures that aregenerally acceptable and polite in the workplace. It is typically a set ofunspoken expectations that most people either meet?or find out about when theydo not meet them.

This course provides guidelines for common business etiquette, how to showrespect for yourself and others, how to establish positive connections withanyone, and how to choose polite and positive responses to rude behavior.

Available as classroom training and as a self-study e-learningprogram, Business Etiquette is part of the Reproducible Training Library, a full suite of unlimited-usecontent that's downloadable, customizable, and reproducible. Easy to edit inboth Microsoft Word and PowerPoint files, this training solution is anaffordable, one-time purchase and yours to reproduce as needed.

Get the BEST DEAL by purchasing this product aspart of the Ultimate Collection. Hugesavings on all the soft-skills training you'll ever need!

Extended Description

Learning Outcomes:

  • Use basic courtesy and manners
  • Practice common business etiquette to build and maintainrelationships
  • Implement practices for respecting yourself
  • Be resilient in difficult situations
  • Interact in a respectful manner with coworkers and subordinates
  • Interact respectfully with individuals with disabilities
  • Establish positive human connections
  • Maintain relationships with strong communication skills
  • Use technology effectively
  • Incorporate the traits of successful and respected managers into dailyroutines
  • Balance work and personal life appropriately

Program Contents:

  • Manners and Courtesy Matter
  • Respect Yourself
  • Respecting Others
  • Building Rapport and Making Connections
  • Building Better Relationships
  • Taming Technology
  • How to Be a Respected and Respectful Manager
  • Getting Personal at Work

Classroom Version

  • 8 hours / One Day
  • Includes Instructor Guide, Participant Guide, PowerPointpresentation, Course Overview, Learning Summary, and CourseEvaluation
  • Also Included: Activities, Self-Assessment, Action Plan

e-Learning Version

  • Approx. 1 hour 45 minutes
  • Includes PowerPoint presentation
  • Also Included: Quizzes and Case Study

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