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Training tools for developing great people skills.

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Conflict Management

Conflict Management
Includes downloadable files for the Instructor Guide, Participant Guide, and PowerPoint Presentation.
Digital Download
Item ID:2710E1CM
Conflict is inevitable, but if left unchecked it can be highly destructive within an organization. This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures for finding an effective mediator.


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