Cultural Competency (RTL Title)
Cultural Competency (RTL Title)

Cultural Competency (RTL Title)

Cultural Competency
This value-priced bundle contains both classroom and e-learning versions of this title, providing a complete toolbox for skill development. It's part of the Reproducible Training Library, a full suite of high-quality, research-based soft-skills courseware that you can download, customize, and reproduce.

Item ID:2750E1CC-SKU
Cultural Competency
Classroom/E-Learning Bundle

Culture is the shared values, traditions, norms, customs, art, history, folklore and institutions of a specific group of people. Cultural competency is the willingness and ability to interact respectfully and effectively with individuals and groups, acknowledging the common and different elements of our cultural identities. The result is words and actions that recognize, affirm and value the worth of individuals and communities and protect and preserve the dignity of each.

Learning Outcomes:
  • Identify the elements of cultural competence in the workplace
  • Increase understanding of their own cultural background and how it affects their perceptions and interpretations of other cultures
  • Recognize the three dimensions of cultural awareness when interacting with other cultures
  • Develop the skills needed to practice respectful and caring behavior toward culturally diverse individuals and groups
  • Understand how values differ among cultures
  • Identify different communication styles among diverse cultural groups
  • Give and receive feedback in a caring, respectful way
  • Adapt behaviors that support cultural competency and minimize behaviors that undermine it
Program Contents:
  • Cultural Competency Skills
  • Generating Awareness About the World Around Us
  • Effective Communication Skills
  • Respectful Behaviors
Classroom Version
  • 8 hours / One Day
  • Includes Instructor Guide, Participant Guide, PowerPoint presentation, Course Overview, Learning Summary, and Course Evaluation
  • Also Included: Case Study, Action Plan, Techniques for Giving and Receiving Feedback
E-Learning Version
  • Approx. 48 minutes
  • Includes PowerPoint presentation
  • Also Included: Quizzes and Case Study

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