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Cultural Competency

Cultural Competency
Price:$695.00
Digital Download
Item ID:2750E1CC
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Cultural Competency Training Guide

Culture is the shared values, traditions, norms, customs, art, history, folklore and institutions of a specific group of people.

Cultural competency is "the willingness and ability to interact respectfully and effectively with individuals and groups, acknowledging the common and different elements of our cultural identities." The result is words and actions that recognize, affirm and value the worth of individuals and communities and protect and preserve the dignity of each.

Available as classroom training and as a self-study e-learning program, Cultural Competency is part of the Reproducible Training Library, a full suite of unlimited-use content that's downloadable, customizable, and reproducible. Easy to edit in both Microsoft Word and PowerPoint files, this training solution is an affordable, one-time purchase and yours to reproduce as needed.

Get the BEST DEAL by purchasing this product as part of the Ultimate Collection. Huge savings on all the soft-skills training you'll ever need!

Extended Description

Learning Outcomes:

  • Identify the elements of cultural competence in the workplace
  • Increase understanding of their own cultural background and how it affects their perceptions and interpretations of other cultures
  • Recognize the three dimensions of cultural awareness when interacting with other cultures
  • Develop the skills needed to practice respectful and caring behavior toward culturally diverse individuals and groups
  • Understand how values differ among cultures
  • Identify different communication styles among diverse cultural groups
  • Give and receive feedback in a caring, respectful way
  • Adapt behaviors that support cultural competency and minimize behaviors that undermine it

Program Contents:

  • Cultural Competency Skills
  • Generating Awareness About the World Around Us
  • Effective Communication Skills
  • Respectful Behaviors

Classroom Version

  • 8 hours / One Day
  • Includes Instructor Guide, Participant Guide, PowerPoint presentation, Course Overview, Learning Summary, and Course Evaluation
  • Also Included: Case Study, Action Plan, Techniques for Giving / Receiving Feedback

e-Learning Version

  • Approx. 48 minutes
  • Includes PowerPoint presentation
  • Also Included: Quizzes and Case Study

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