Effective Listening Skills (RTL Title)
Effective Listening Skills (RTL Title)

Effective Listening Skills (RTL Title)

Effective Listening Skills
This value-priced bundle contains both classroom and e-learning versions of this title, providing a complete toolbox for skill development. It's part of the Reproducible Training Library, a full suite of high-quality, research-based soft-skills courseware that you can download, customize, and reproduce.

Item ID:2750E1LST-SKU
Effective Listening Skills
Classroom/E-Learning Bundle

Without the proper training, two things can stand in the way of effective listening: bad habits and style differences. The first step to becoming a better listener is to break and eliminate those habits. The second step is to understand the different ways people listen, along with its benefits and potential trouble spots.

Effective Listening Skills can help anyone become a better listener. Using a five-step process, individuals learn how to eliminate barriers to good listening, improve communication skills, maximize productivity, and build interpersonal relationships.

Learning Outcomes:
  • Describe the importance of listening
  • Identify barriers to listening well
  • Implement the steps of active listening
  • Uncover hidden messages
  • Listen in emotional situations
  • Increase information flow to enhance productivity and teamwork
Program Contents:
  • The Importance of Listening
  • Steps to Active Listening
  • Skills to Improve Understanding
Classroom Version
  • 4 hours / Half Day
  • Includes Instructor Guide, Participant Guide, PowerPoint presentation, Course Overview, Learning Summary, and Course Evaluation
  • Also Included: Activities, Action Plan, and Listening Self-Assessment
E-Learning Version
  • Approx. 50 minutes
  • Includes PowerPoint presentation
  • Also Included: Quizzes and Case Study

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