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Training tools for developing great people skills.

Effective Listening Skills

Effective Listening Skills
Price:$695.00
Digital Download
Item ID:2750E1LST
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Effective Listening Skills Training

Without the proper training, two things can stand in the way of effective listening: bad habits and style differences . The first step to becoming a better listener is to break and eliminate those habits. The second step is to understand the different ways people listen, along with its benefits and potential trouble spots.

Effective Listening Skills can help anyone become a better listener. Using a five-step process, individuals learn how to eliminate barriers to good listening, improve communication skills, maximize productivity, and build interpersonal relationships.

Available as classroom training and as a self-study e-learning program, Effective Listening Skills is part of the Reproducible Training Library, a full suite of unlimited-use content that's downloadable, customizable, and reproducible. Easy to edit in both Microsoft Word and PowerPoint files, this training solution is an affordable, one-time purchase and yours to reproduce as needed.

Get the BEST DEAL by purchasing this product as part of the Ultimate Collection. Huge savings on all the soft-skills training you'll ever need!

Extended Description

Learning Outcomes:

  • Describe the importance of listening
  • Identify barriers to listening well
  • Implement the steps of active listening
  • Uncover hidden messages
  • Listen in emotional situations
  • Increase information flow to enhance productivity and teamwork

Program Contents:

  • The Importance of Listening
  • Steps to Active Listening
  • Skills to Improve Understanding

Classroom Version

  • 4 hours / Half Day
  • Includes Instructor Guide, Participant Guide, PowerPoint presentation, Course Overview, Learning Summary, and Course Evaluation
  • Also Included: Activities, Action Plan, and Listening Self-Assessment

e-Learning Version

  • Approx. 50 minutes
  • Includes PowerPoint presentation
  • Also Included: Quizzes and Case Study

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