by Kate Ward
No doubt technical and task-oriented skills are important to bring to any
working environment, but research has proven that real success comes from those
who have honed the soft skill of emotional intelligence. No organization is
without its ups, downs, and of course, turnarounds, which is why emotional
intelligence is an essential aspect for anyone in the working field. In a world
of deadlines, organizational changes, limited resources, and conflicting orders
(to name a few stressors), having the ability to control your emotions is
essential to navigating the unavoidably high-stress environment that often
shapes the working world.
But it's not just about taking control of your reactions to
emotionally-charged situations. Emotional intelligence is recognizing your
emotional triggers and knowing when and how to use them in a way that enables
you to not only deal with these stressors objectively, but to also develop
strong connections with your co-workers. Emotional Intelligence: A
Scientifically Proven Method for Developing the Skills of Success,
introduces the four essential aspects to honing this soft skill - intrapersonal
skills, interpersonal skills, adaptability, and resilience - and strategies for
developing each; helping you to confront issues, tackle problems, and manage
change and stress with composure and clarity.
Available as classroom training and as a self-study e-learning
program, Emotional Intelligence is part of the
Reproducible Training Library, a full suite of unlimited-use
content that's downloadable, customizable, and reproducible. Easy to edit in
both Microsoft Word and PowerPoint files, this training solution is an
affordable, one-time purchase and yours to reproduce as needed.
Get the BEST DEAL by purchasing this product as
part of the Ultimate Collection. Huge
savings on all the soft-skills training you'll ever need!
- Manage your emotions by recognizing how thoughts and emotions are
- Improve your self-control by identifying physical cues that indicate your
emotions may be taking over.
- Discover how emotional intelligence can help you develop more positive
relationships at work.
- Learn how to use assertive communication to express your needs and
- Learn how to respond more quickly and positively to changing
- Improve your ability to remain composed in stressful situations.
- Explore how to use emotional intelligence to bounce back from
- Learn how to develop a more optimistic outlook.
- Definition of Emotional Intelligence
- Business Case for Emotional Intelligence
- Aspects of Emotional Intelligence
- Intrapersonal Skills
- Interpersonal Skills
- 4 hours / Half Day
- Includes Instructor Guide, Participant Guide, PowerPoint
presentation, Course Overview, Learning Summary, and Course
- Also Included: Action Plan and Test Your Knowledge
- Approx. 55 minutes
- Includes PowerPoint presentation
- Also Included: Quizzes and Case Study