Training tools for developing great people skills.
by Elaine La Monica Rigolosi
Manual for the Empathy Construct Rating Scale - (ECRSLG).
Empathy in client/patient settings is essential for nurses, helpers/caregivers, physicians, associates, lawyers, counselors and other professionals. The ability to express an awareness of and appreciation for emotions can significantly influence a client/patient's satisfaction, adherence to recommendations and outcomes.
The Empathy Construct Rating Scale is am 84-item, self-scored instrument designed to measure empathy in one's self or another person. Participants are asked to read each statement and use graduated responses (extremely unlike to extremely like) to describe how they perceive themselves or another person to be like or unlike the statement. The instrument includes scoring instructions and help with interpreting the result.
In no time, this powerful profile delivers new insight that will help professionals in caring professions be better able to: