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Training tools for developing great people skills.

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Activity Training Exercises

From ice breakers and discussion starters to case studies and workshops, HRDQ Activity Collections are a great way to provide fun and engaging experiences for your team, supplement your curriculum and demonstrate training messages. All are fully reproducible.
  • 22 Training Events For Developing Team Leaders 22 Training Events For Developing Team Leaders
    For many team leaders, leadership can seem like an intangible, unattainable skill — one that's best left to those at the top of the organization. But in reality, leadership takes place at many different levels, from strategic directors to team and project leaders.
  • 25 Problem Solving & Decision Making Activities 25 Problem Solving & Decision Making Activities
    25 Problem-Solving & Decision-Making Activities provides the tools to enhance these skills, using a variety of self-analysis assessments, survey instruments, structured experiences, and teaching resources.
  • 58.5 Ways To Improvise in Training Activities 58.5 Ways To Improvise in Training Activities
    58˝ Ways to Improvise in Training is more than just simply a collection of icebreakers. The activities are quick and the well-organized binder makes facilitation a cinch. The activities are categorized by learning objective, and include detailed administrative guidelines and ideas for variation and development.
  • Compact Cases Compact Cases
    Why spend your valuable time writing case studies? With Compact Cases, we’ve done the work for you! This customizable, reproducible collection features 44 succinct situations and role plays that cover a wide variety of training topics.
  • Customer Service Activities for Training Customer Service Activities for Training
    Encourage your customer service representatives to answer, learn about, and reflect on the key questions that will help them to deliver exceptional service. Customer Service Activities for Training is a collection of 38 activities, assessments, role plays, and action plans that address critical questions.
  • Energizers Activities Energizers Activities
    Your participants have just returned from lunch and their eyes are glazing over. Don’t despair - energize them! The icebreakers and energizers in this collection can be used at any point during any type of training session.
  • Exploring Personal Styles Activities Exploring Personal Styles Activities
    The perfect follow-up to any personality-style training, Exploring Personal Styles helps participants learn to accept and appreciate their differences. With activities ranging from light and easy-going to more in-depth, this collection generates compelling group discussions and insight into the unique qualities of each personality dimension.
  • First Aid For Stress First Aid For Stress
    First Aid for Stress helps you better understand stress and identify solutions for individuals, teams, and the organization. The activities offer a variety of ways to recognize and measure stress, change perceptions and behaviors, and lend support in the workplace.
  • Pen & Paper Games Pen & Paper Games
    Pen and Paper Games for Training is a collection of 40 activities that exercise both the logical left and creative right sides of the brain. Appropriate for both group learning and one-to-one coaching, this collection has many different applications including communication, presentation, listening, and problem-solving skill development.
  • Personality Style Toolkit Personality Style Toolkit
    The Personality Style Toolkit drives home the key learning points of the HRDQ Style Series assessments. This collection of 20 fast and fun training activities illustrates how personality style impacts key skills such team building, communication, coaching, sales, and time management.
  • Pump Them Up! Pump Them Up!
    Pump Them Up! ia a useful collection of reproducible team-building workshops. In as little as two hours you can provide teams with on-target, hands-on training that will re-energize, re-focus, and re-commit team members.
  • Sales Training Activities Sales Training Activities
    Sales training isn't just for sales reps anymore — customer service and other support staff can also benefit from developing selling skills! Support all of your sales training needs with Sales Training Activities, a mix of over 80 ice breakers, role plays, games, and exercises that are the perfect addition to any type of sales training.
  • SkillBuilders: 50 Communication Skills Activities SkillBuilders: 50 Communication Skills Activities
    Communication is the foundation of all human interaction — and the basis of all training programs. From team building and leadership to customer service and supervisory training, communication is a fundamental skill that should be integrated into all types of training.
  • SkillBuilders: 50 Customer Service Activities SkillBuilders: 50 Customer Service Activities
    Spice up your next customer service training program with SkillBuilders: 50 Customer Service Activities, a creative, engaging, and innovative collection of skill development activities.
  • Team Development Activities For Trainers Team Development Activities For Trainers
    Team Development Activities for Trainers is a collection of 59 exercises that address the skills most critical to team development, including communication, planning, problem solving, and more.
  • TeamBook TeamBook
    TeamBook consists of 27 activities to improve group functions and achieve effective human relations by providing exercises in the fundamental principles of team building, team building goals and participant guidelines.
  • Teambuilders: 10 Adventures in Working Together Teambuilders: 10 Adventures in Working Together
    Challenge your participants’ imaginations with TeamBuilders: 10 Adventures in Working Together, a new collection of learning events that encourage the exploration of team skills through the use of fantasy scenarios.
  • Telephone Skills Training Activities Telephone Skills Training Activities
    The Telephone Skills Training Manuals, consisting of two separate volumes for inbound and outbound calls, is designed to introduce, reinforce, and strengthen fundamental telephone skills for handling customer service and sales calls.
  • The Facilitator's Toolkit The Facilitator's Toolkit
    The Facilitator's Toolkit contains over 40 tools, discussions, and case studies. It's the ideal resource for inexperienced facilitators or employees who are being asked to put together or facilitate a training session.
  • The NASAGA Training Activity Book The NASAGA Training Activity Book
    With contributions from experts in the field, this important volume includes 28 ready-to-use activities spanning a variety of training topics: communication, conflict management, creativity, team-building, decision-making, problem-solving, customer service, and sales and marketing.
  • 50 Activities for Developing Critical Thinking Skills 50 Activities for Developing Critical Thinking Skills
    50 Activities for Developing Critical Thinking Skills contains 50 fully reproducible training activities to develop quick thinking, creative thinking and analytical thinking skills. This compendium of activities will add real value to your training by taking critical thinking skills out of the box and into the workplace. Learners will sharpen their critical thinking skills and develop a thought process that are creative, accurate, and assumption-free.