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Duration: 9 Minutes
- Provides a powerful case study for sessions on teamwork, leadership and problem solving
- Reminds people that there is always something positive to build on when a crisis comes
- Encourages leaders to look anywhere and everywhere for solutions
This special edited-version of the classic CRM Learning
program, Teamwork in Crisis, tells the amazing story of United Airlines Flight 232. In less
than ten minutes, the video shows how teams in the cockpit and on the ground resisted
panic when the plane experienced potentially catastrophic mechanical failure... leading to
an outcome far better than anyone would have predicted.
United Airlines Flight 232 was on a routine flight when one of its primary engines failed
and the plane experienced the complete loss of hydraulic power—a situation so dire, it was
doubtful anyone would survive. However, by finding help in non-traditional places and
communicating clearly as a team, the captain and his crew were able to use the two
remaining engines to crudely steer the crippled plane and bring it into Sioux Gateway
Airport. The exceptional emergency crews on the ground took control of things from there.
While some passengers were lost, the outcome was far better than expected and 184
This unforgettable story is told through dramatic re-enactment, interviews with airline and
ground personnel and actual footage of the incident.
DVD plus Ancillary Materials
Ancillary materials are located on the DVD.
Produced by CRM Learning.