Training tools for developing great people skills.
Duration: 46 clips, 29 minutes
The assorted teaching clips in this 2-volume Toolkit — pulled from some of the healthcare industry's best interpersonal skills training videos — can be used to build these core competencies. The training needs in healthcare organizations can change on any given day. In some cases, a topic requires a fully facilitated classroom-training event and in other situations there is only enough time for a quick meeting or lunchtime learning session. In either case, when you gather people together for learning on interpersonal skills, it's helpful to include video examples. Video clips bring training and teaching to life. They help emphasize ideas and lessons, and promote discussion.
The Healthcare Toolkits provide a flexible set of materials that can help you build awareness and skills in workplace interactions and professionalism in responding to patients and co-workers. The video clips have been selected just for healthcare training and fall into these categories.
You can use the segments singly, by category, or in your own creative combinations. The accompanying Leader's Guides provide suggestions for use, discussion questions and tables to help you identify which segments are most appropriate for your training applications.
Produced by CRM Learning.