Training tools for developing great people skills.
Management skills are essential, but that's not all you need to be a leader. Leadership is measured by the willingness of others to follow you. This requires respect, admiration and many other intangibles. Fortunately, these attributes can be learned: Every manager in your organization has the potential to become a leader.
This Spanish language video demonstrates successful management styles: direction, influence, collaboration, and delegation, going on to explain how your setting and your subordinates determine which management style is most appropriate for your situation. The need for leadership styles to adapt to changing circumstances is also addressed.