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Reality-Based Leadership
The Reality-Based Leadership Workshop challenges traditional practices and conventional wisdoms in leadership and focuses on Five Core Competencies: Reality-Based Thinking, Organizational Alignment, Capitalizing on Change, Driving Results, and Accountability.

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Organizational Trust
Organizational Trust is a half-day workshop designed to help managers, supervisors, and leaders to build, improve, or restore an environment of trust.

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Learning to Manage
This half-day training program guides participants through the process of successful management by introducing the tools and techniques for effectively handling five target areas — people, projects, performance, problems, and personal development.

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Learning to Listen, 3rd Edition
Learning to Listen is a communication assessment and soft-skills training program that measures both visible and invisible listening skills. This listening skills test helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.Learning to Listen is a great foundation for any communication skills training program.

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Navigating Difficult Conversations
This half-day workshop introduces a seven-stage process to help managers, supervisors, and leaders successfully handle difficult workplace conversations with their employees.

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Leading Others Through Change
This full-day workshop is designed to help participants plan for, and identify techniques for ensuring, the success of future change - making it a part of organizational culture, going forward, by utilizing effective techniques for gaining commitment to change.

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Coaching for Development
This half-day workshop is designed to help managers, supervisors, and leaders to understand the coaching process, to apply effective strategies for overcoming common coaching challenges, and to create and maintain a successful coaching relationship with an employee.

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Women and Leadership
This half-day workshop is a comprehensive skill-building program that combats the specific challenges women face with effective techniques for helping them to become effective leaders.

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The Bottomline on ROI
Created by the world-renowned experts Drs. Jack Phillips and Patti Phillips, The Bottomline on ROI Workshop is a flexible, modular program that introduces the ROI Methodology and offers a practical and proven framework for evaluating and reporting the results of all types of performance improvement programs, organizational initiatives, projects, and processes.

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Emotional Intelligence
Emotional intelligence is recognizing your emotional triggers and knowing when and how to use them in a way that enables you to not only deal with these stressors objectively, but to also develop strong connections with your co-workers. Emotional Intelligence: A Scientifically Proven Method for Developing the Skills of Success, introduces the four essential aspects to honing this soft skill - intrapersonal skills, interpersonal skills, adaptability, and resilience - and strategies for developing each; helping you to confront issues, tackle problems, and manage change and stress with composure and clarity.

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Talk Like a Leader
Successful leaders know there is more to communication than talk alone. It requires the ability—and the confidence—to effectively convey the organization’s vision, express competence, cultivate relationships, and offer support to others.Talk Like a Leader is a half-day classroom training program that targets the communication most essential for effective leadership and empowers leaders to excel at communicating with their employees.

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Balancing Priorities
It’s all about doing more with less. Employees in today’s organizations are under immense pressure to work faster and smarter, yet the deadlines are tighter, the resources are lacking, and the work is more complex. Equip them with the know-how and skills to effectively manage the workload with Balancing Priorities, the half-day classroom training program that will help them to improve their productivity and performance through better goal setting, task delegation, organization, and an efficient use of technology.

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Conflict Strategies Inventory, 3rd Edition
Conflict Strategies Inventory is a soft-skills training program on conflict management strategies, based on the Blake and Mouton Styles Grid. The assessment identifies an individual's preferred conflict strategy, examines each strategy, and enables individuals to develop an action plan to put learning into action.

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Taking Control of Conflict
Recent studies reveal that employees exhaust almost three hours each week dealing with workplace conflict. At an annual cost of $359 billion in paid hours, organizations can't afford these losses. But with the proper training, people can learn how to handle conflict maturely and collaboratively - and maybe prevent it altogether. A half-day classroom training program, Taking Control of Conflict introduces the different types of conflict, shows individuals how to communicate clearly and tactfully, explores appropriate resolution strategies, and establishes a common-sense approach for preventing unnecessary conflict.

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Career Achors, 4th Edition
Lead your employees, clients, or students on a career path to success with the new fourth edition of Career Anchors.

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Managing Offsite Employees
Managing a remote workforce takes more than smartphones, WiFi, web cams, and expense allowances. It requires the right employees in the right jobs with the right skills and the right resources. And it also requires managers with the know-how to communicate effectively, maintain a sense of community, cultivate teamwork, and develop relationships built on trust. Position them for success with Managing Offsite Employees: Staying Connected with a Dispersed Workforce, the half-day program that's packed with self-assessment exercises, real-life scenarios, practices activities, and more.

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Strategic Leadership Type Indicator
SLTi offers a prescriptive approach to people-management that aligns productivity concerns perfectly with the time-consuming realities of supervising and managing people.

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Dealing with Conflict
This simple and easy to use conflict instrument assesses five conflict-handling styles that are effective ways of dealing with conflict. With this instrument it is easy for participants to learn the positive uses of each style and the most appropriate conflict style to use in any given specific business circumstance.

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50 Activities for Developing Critical Thinking Skills
50 Activities for Developing Critical Thinking Skills contains 50 fully reproducible training activities to develop quick thinking, creative thinking and analytical thinking skills. This compendium of activities will add real value to your training by taking critical thinking skills out of the box and into the workplace. Learners will sharpen their critical thinking skills and develop a thought process that is creative, accurate, and assumption-free.

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Customer Service Commitment
The Customer Service Commitment Profile is designed to help individuals understand how much "service excellence" is offered to the customer. The level of service excellence they offer and that is offered by the organization as a whole are assessed.

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Customer Service Skills Profile
Employees can rate themselves in seven competency areas widely considered to be critical to the ability to provide exemplary service.

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The Ethical Type Indicator
How do you resolve the ethical and moral dilemmas that arise in your life? Can you identify, articulate, and defend the ethical principles that govern and influence your ethical and moral decision-making? What ethical type are you?

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Principles of Adult Mentoring
This assessment provides mentors with an objective means of assessing their mentoring skills, especially those behavioral competencies that are essential for productive interaction with a diverse group of mentees.

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