Training Products for Improved Workplace Performance

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August 2010 Releases

Leadout: An Experience in Leadership

Your manager was unexpectedly transferred to another department. Your new leader doesn’t provide the same type of direction. And now, some of your teammates are trying to undermine his efforts. Does this sound like a typical day at work? Hopefully not! The good news is that today, you aren’t at the office. Instead, you’re far away from your everyday environment, participating in a learning experience that will have a profound effect on the way you view teams and leaders.

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Leadout: An Experience in Leadership0

Team Advantage: The Complete Guide for Team Transformation
  
Teams run organizations, yet the dynamic movement of most organizations can cause teams to lose their momentum. Team Advantage is an innovative program that harnesses a team’s focus and strengths on something bigger: to imagine an amazing stretch goal and then put in place an actionable plan to achieve it.  

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Team Advantage: The Complete Guide for Team Transformation

Team Emotional & Social Intelligence
 
Created by subject matter experts Marcia Hughes and James Bradford Terrell, Team Emotional & Social Intelligence offers a unique set of tools for determining and developing a team's emotional effectiveness in seven dimensions that are a prerequisite for high performance.

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Team Emotional & Social Intelligence

Campbell Leadership Descriptor
   
If you're looking for a thorough analysis of leadership skills and abilities, here's your answer. The Campbell Leadership Descriptor is a complete training package that addresses nine vitally important leadership characteristics, including Vision, Diplomacy, Empowerment, and Personal Energy, to name just a few.  

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Campbell Leadership Descriptor


July 2010 Releases


Pfeiffer Library Version 4.0

Here's a one-stop resource that will simplify your job as a trainer. The Pfeiffer Library, Version 4.0, is a compilation of more than 2,500 tools and resources from the complete collection of the well-known Pfeiffer Annuals and Handbooks. You get 40 years worth of reproducible and ready-to-use classroom exercises, assessments, and theoretical backgrounds from many of the most respected authors in the training industry - all in one compact and convenient resource.

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PFEIFFER LIBRARY VERSION 4.0

Jungle Escape Prop Pack
  
A parrot perched on your shoulder. Snakes slithering across the table. Introducing the Jungle Escape Prop Pack, a trainer’s bag chockfull of fun critters and creatures that will transform your training room into a tropical rainforest that’s “teaming” with life. The minute your participants arrive, they’re instantly transported to an exotic location that’s far, far away from their everyday workplace.  

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JUNGLE ESCAPE PROP PACK

Leading Across Differences
   
The dynamics of diverse groups present an interesting challenge for organizations. How do you teach people of different nationalities, religions, race, and gender to work effectively together? Developed by a research team that includes The Center for Creative Leadership faculty, Leading Across Differences is a training package that offers new ways of thinking about leadership challenges, providing participants with a framework and process for better understanding their context and taking appropriate action.  

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LEADING ACROSS DIFFERENCES

Leading Through Transitions
 
Being a leader in today’s ever-changing organizations can be a daunting task. Not only are they challenged with the structural side, they are also on the frontlines of the people part of change. From the expert minds at The Center for Creative Leadership, Leading Through Transitions is a comprehensive real-world training program that provides leaders with the skills – and the confidence – they need to be effective while facing unrelenting change.

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LEADING THROUGH TRANSITIONS

58 ˝ Ways To Improvise In Training
Now available as a Digital Download
   
58 ˝ Ways to Improvise in Training is not your typical activity collection. Unlike standard ice breakers, these reproducible exercises will warm up the limbs, improve intellectual dexterity, and break down barriers between group members. Whether you are running a training session, workshop, or meeting, 58 ˝ Ways to Improvise in Training will create an environment of imagination and energy, laughter, and commitment. There's no better way to engage participants in the learning process!  

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58 ˝ WAYS TO IMPROVISE IN TRAINING

Telephone Skills Training Manuals
Now available as a Digital Download
   
Sure, it may be easy to recognize poor telephone skills when you are on the receiving end. But the ability to recognize and eliminate faults in our own behavior is a different story. The Telephone Skills Training Manuals, consisting of two separate volumes for inbound and outbound calls, is designed to introduce, reinforce, and strengthen fundamental telephone skills for handling customer service and sales calls.  

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TELEPHONE SKILLS TRAINING MANUALS


June 2010 Releases

What’s My Leadership Style? Third Edition

Without skillful leaders, an enterprise struggles even in good times, fails to adapt to change, and buckles in the face of adversity. But how should you go about developing effective leaders? Start your next training effort by helping them gain insight into their own behavior – and its affect on those they lead. What’s My Leadership Style? is the best-selling assessment that quickly and accurately identifies a preference for one of four personality styles based on the proven theories of William M. Marston and Carl Jung.

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What’s My Leadership Style? Third Edition

Jungle Escape 30th Anniversary Edition
  
Jungle Escape was an instant hit when it was first introduced three decades ago. Now the game that's taken more than 100 thousand learners on a memorable team-building adventure is celebrating its 30th anniversary with exciting new enhancements! The 5th Edition is bigger, better, and jam-packed with great features for you, from a cool eco-friendly backpack to full-color Facilitator and Participant materials, a suspense-filled action video, and much more.  

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Jungle Escape 30th Anniversary Edition

Big Book of Personality Style
   
It may be small in actual size, but don't underestimate the power of this nifty little pocket guide. Designed to be used with any HRDQ Style Series assessment (such as What’s My Leadership Style?), the Big Book of Personality Style is fun takeaway that reinforces key learning points and offers quick tips on how to deal with others. So don’t let your audience leave empty handed – give them a copy and help them to “walk the talk” back at on the job.  

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Big Book of Personality Style

Unforgettable Experiential Activities
 
From training expert Mel Silberman, Unforgettable Experiential Activities is a next-step resource based on his well-known Active Training program. As accessible as it is useful, each one of the book's 75 original activities includes helpful training tips and techniques. Silberman addresses today’s most popular soft-skills topics, including leadership, change management, team building, creativity, conflict, negotiating, and communication.

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Unforgettable Experiential Activities

Compact Cases
Now available as a Digital Download
   
Why spend your valuable time writing case studies when we’ve already done the work for you? Compact Cases consists of 44 succinct situations and role plays, from leadership and communication, to negotiating and team building that are fully customizable and reproducible. Incorporate them into your next training program – they’re a great way to spark discussion and encourage creative problem solving. Now available in two formats: 3-ring binder and downloadable PDF.  

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Compact Cases

TeamBook
Now available as a Digital Download
   
Here is the collection you need to transform workgroups into effective teams. TeamBook consists of 27 reproducible ice breakers, energizers, activities, and exercises aimed at improving group functioning, eliminating barriers, encouraging communication, and building interpersonal relationships. Now available in two formats: 3-ring binder and downloadable PDF.  

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TeamBook

Pen and Paper Games for Training
Now available as a Digital Download
   
A picture tells a thousand words, right? This cliché is true even in the training room. Challenge your participants to expand their minds through drawing, writing, and group speaking with Pen and Paper Games for Training, 40 unique activities that exercise both the logical left and creative right sides of the brain. From quick adrenalin-raising energizers to complex critical thinking, these “mind aerobics” can help anyone develop their visual, auditory, and linguistic skills, as well learn how to think "outside the box." Now available in two formats: 3-ring binder and downloadable PDF.

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Pen and Paper Games for Training


May 2010 Releases

Career Anchors

Lead your employees, clients, or students on a career path to success with Career Anchors, the training package that’s been an industry standard for more than 40 years. Developed by Edgar Schein, a well-known author and professor at MIT’s Sloan School of Management, the learning starts with a self assessment that pinpoints one’s perceived areas of competence, motives, and values related to work choices - otherwise known as a “career anchor.”

Following the diagnostic assessment, the Participant Workbook walks individuals through the next steps in analyzing and understanding their career values.

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Career Anchors

Diversity Awareness Profile
  
Most people don’t sit down at their desks and make a mental plan to discriminate, judge, or isolate their colleagues. Even so, these behaviors still exist in today’s organizations. Understanding the presence of these biases is the first step to recognizing that diversity brings many advantages.

Here is the self assessment that’s helped millions of individuals in organizations improve working relationships among diverse co-workers and customers. How so? The Diversity Awareness Profile, commonly known as “DAP,” is a powerful assessment that helps people to:
  • Increase their awareness of the perceptions they have of others
  • Assess the behaviors that most influence interaction with others
  • Modify behaviors to build respect for others
 
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Diversity Awareness Profile

Masterful Coaching Fieldbook
   
Once the exclusive domain of senior executives, organizations now recognize the benefits of coaching at all levels. So much so, that not only has coaching become a universally applied tool for developing and growing talent, it is one of the core competencies that many organizations mandate for its leaders and managers. In The Masterful Coaching Fieldbook, author Robert Hargrove shares his secrets with leaders of all levels: “Coaching is about realizing an impossible dream and winning at the great game of business, not just about changing attitudes and behaviors.”  

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Masterful Coaching Fieldbook

Thiagi's 100 Favorite Games
 
With this resource, you’ll never be stuck for a fun, innovative, or effective training activity ever again. Thiagi's 100 Favorite Games is a first-of-its-kind collection that represents game play at its very best. Developed by the foremost authority on interactive learning, Sivasailam "Thiagi" Thiagarajan offers the “how-to” and the “lowdown” on his all-time favorite games.

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Thiagi's 100 Favorite Games

Exploring Personal Styles
Now available as a Digital Download
   
A great follow up to the Personal Style Inventory, Exploring Personal Styles includes over 30 ready-to-use workshops based upon Jungian personality theory. Use these designs to help participants learn new ways of approaching and dealing with others, help them capitalize on their personality strengths, uncover the reasons why dealing with others can be difficult, and how to curb their temptation to judge or criticize others.  

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Exploring Personal Styles

TeamBuilders: 10 Adventures in Working Together
Now available as a Digital Download
   
Challenge your participants’ imaginations with TeamBuilders: 10 Adventures in Working Together, a fun collection of learning events that encourage the exploration of team skills through the use of fantasy scenarios. The activities enhance the development of five fundamental team skills: decision making, problem solving, teamwork, communication, and leadership. 

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TeamBuilders: 10 Adventures in Working Together

Customer Service Activities for Training
Now available as a Digital Download
   
Who are our customers? What’s my role in the service process? What practical steps can I take to improve service? These questions and more are addressed in Customer Service Activities for Training, a collection of 38 activities, assessments, role plays, and action plans that help customer service representatives learn how to deliver exceptional service.

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Customer Service Activities for Training

 
April 2010 Releases

Campbell Leadership Descriptor

If you're looking for a thorough analysis of leadership skills and abilities, here's your answer. The Campbell Leadership Descriptor is a complete training package (including a self assessment, action planning workbook, and facilitator guide) that addresses nine vitally important leadership characteristics, including vision, diplomacy, empowerment, and personal energy, to name just a few. More

Campbell Leadership Descriptor

Team Emotional & Social Intelligence
  
Created by two leaders in the field of Emotional Intelligence training, Marcia Hughes and James Bradford Terrell, Team Emotional & Social Intelligence offers a unique set of tools for determining and developing a team's emotional effectiveness in seven dimensions that are a prerequisite for high performance.   More

Team Emotional and Social Intelligence

101 Ways to Make Training Active
   
We know that people learn best by doing, when they can hear it, see it, ask questions about it, discuss it. 101 Ways to Make Training Active is a sourcebook jam-packed with well over a hundred different ideas to make your training fast-paced, fun, supportive, personally engaging - and most importantly, effective.  More

101 Ways to Make Training Active

Becoming a Customer Service Star
 
Don't just dream of excellent customer service - make it a reality. Becoming a Customer Service Star, our most popular customer service assessment is now available as an online assessment. More

Becoming a Customer Service Star

Leading Change at Every Level
   
Change leadership isn't just for top executives. Now available as an online assessment, Leading Change at Every Level drives home the importance of behavior to the success of an organizational change effort.  More

Leading Change at Every Level

Pump Them Up!
   
Re-energize, re-focus, and re-commit team members in as little as two hours with this handy collection of reproducible team-building workshops. Pump Them Up! is available in two formats - traditional loose leaf or the new digital edition. Both are reproducible and a great value at only $99.95. More

Pump Them Up!

First Aid for Stress
   
This activity collection is an excellent addition to any trainer's library. First Aid for Stress will help you better understand, recognize, and measure the stress that is ever present in today's organizations - and then figure out ways to change behavior and identify solutions. Need it right away? There's no waiting for a package to arrive when you choose the new digital edition. More

First Aid for Stress

Facilitator's Toolkit
   
You've been asked to facilitate a training session. Now what? Reach for the Facilitator's Toolkit. It's fully equipped with over 40 practical tools for organizing, diagnosing, planning, problem solving, and more. With the new reproducible digital edition, there's no waiting - and there are no shipping fees. Order it, download it, and start using it today! More

Facilitator's Toolkit

 

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