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Managing Offsite Employees
Managing a remote workforce takes more than smartphones, WiFi, web cams, and expense allowances. It requires the right employees in the right jobs with the right skills and the right resources. And it also requires managers with the know-how to communicate effectively, maintain a sense of community, cultivate teamwork, and develop relationships built on trust. Position them for success with Managing Offsite Employees: Staying Connected with a Dispersed Workforce, the half-day program that's packed with self-assessment exercises, real-life scenarios, practices activities, and more.
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 | Strategic Leadership Type Indicator
SLTi offers a prescriptive approach to people-management that aligns productivity concerns perfectly with the time-consuming realities of supervising and managing people.
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Dealing with Conflict
This simple and easy to use conflict instrument assesses five conflict-handling styles that are effective ways of dealing with conflict. With this instrument it is easy for participants to learn the positive uses of each style and the most appropriate conflict style to use in any given specific business circumstance.
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 | 50 Activities for Developing Critical Thinking Skills
50 Activities for Developing Critical Thinking Skills contains 50 fully reproducible training activities to develop quick thinking, creative thinking and analytical thinking skills. This compendium of activities will add real value to your training by taking critical thinking skills out of the box and into the workplace. Learners will sharpen their critical thinking skills and develop a thought process that is creative, accurate, and assumption-free.
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Customer Service Commitment
The Customer Service Commitment Profile is designed to help individuals understand how much "service excellence" is offered to the customer. The level of service excellence they offer and that is offered by the organization as a whole are assessed.
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 | Customer Service Skills Profile
Employees can rate themselves in seven competency areas widely considered to be critical to the ability to provide exemplary service.
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The Ethical Type Indicator
How do you resolve the ethical and moral dilemmas that arise in your life? Can you identify, articulate, and defend the ethical principles that govern and influence your ethical and moral decision-making? What ethical type are you?
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 | Principles of Adult Mentoring
This assessment provides mentors with an objective means of assessing their mentoring skills, especially those behavioral competencies that are essential for productive interaction with a diverse group of mentees.
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Skillful Collaboration
The benefits of collaboration are significant, both for individuals and organizations. That is, when things run smoothly. But there's much more to collaboration than working side-by-side with people. Skillful Collaboration: Working Successfully with Others to Achieve a Common Goal is a classroom training program that helps individuals to structure an effective process that enables them to develop harmonious and productive working relationships, from setting common objectives to troubleshooting obstacles and building networks.
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 | Why We Struggle with Tough Decisions
According to Dr. Sheena Iyengar, author of The Art of Choosing and one of the world's experts on choice, a person makes an average of 70 decisions every day. Many of these decisions are easy and don't require any deep thought. But others are difficult, and people struggle with the decision-making process. Why We Struggle with Tough Decisions: Overcoming Doubts and Dilemmas is the soft skills training program that can help everyone in your organization to improve their ability to make high-impact decisions with confidence and conviction.
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Breakthrough Creativity Profile
2nd Edition
Organizations that integrate creativity into their DNA can achieve significant benefits, including better team performance, increased flexibility, greater retention rates, and improved problem solving. New from creativity expert Dr. Lynne Levesque, the Breakthrough Creativity Profile is the tool you need to uncover creative talents in the workplace. A combination of self-assessment and classroom workshop, this fully revised second edition helps individuals and teams to leverage their creative strengths, improve their problem-solving skills, increase productivity, and achieve their creative best.
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 | Leadership Practices Inventory
4th Edition
The Leadership Practices Inventory (LPI) approaches leadership as a measurable and learnable set of behaviors. This well-known 360-degree assessment tool helps individuals measure their leadership competencies and learn how to apply the Five Practices of Exemplary Leadership to real-life organizational challenges.
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Social Media at Work
Social Media at Work: Reap the Rewards and Avoid the Risks is the on-trend training program that explores the dos and don'ts of using social media in the workplace. Packed with ripped-from-the-headlines examples, activities and exercise to test knowledge, a sample social media policy, and an action planning worksheet, it's the comprehensive solution your organization needs to help instill good judgment in employees, build a social media presence, safeguard against from potential pitfalls, and implement a sound policy.
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 | Financial Intelligence
Financial Intelligence is a back-to-basics training program that's perfect for anyone who needs to learn how to read, interpret, and analyze the ten most commonly used accounting instruments. Managers, particularly, will benefit from understanding the financial consequences of their decisions. And, in doing so, be more able to contribute to planning and strategy discussions. From budgets and income statements to EBITDA, break-even analysis, and profitability ratio, this program empowers individuals to control operations, justify requests, translate performance into financial terms, and quantify their contribution to the organization.
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eBooks
Looking for an easy way to accelerate the soft-skills learning curve outside of the classroom? Here's how you can supplement your training and get your audience up to speed quickly on key topics such as critical thinking, interpersonal relationships, supervisory skills, decision making, and more.
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 | Personality Style at Work
Learn how to turn your personality into a competitive advantage with the help of Personality at Work, the new go-to guide that shows you how to quickly and accurately identify your personality style, decode the behavior of others, and spot different personalities. And that's not all. This book also clues you in on how to effectively flex and tweak the way you communicate, your language, body gestures, and physical space to create a better match when a natural "fit" just isn't there - with just about anyone or in any situation.
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