Privacy
Your privacy is important to us. HRDQ will keep your personal information private and secure. When you make a purchase from our site,
we will ask you to provide your name, email address, credit card information,
mailing address, phone number, and a password. We use
this information to process your orders, to keep you updated on your orders, and to personalize your shopping
experience. We provide our client list to like-minded companies offering related
products and services. If you would prefer we not share your name, please send
us a note to that effect. Our secure web servers will protect your information using advanced encryption techniques and firewall technology.
We hate spam and unwanted regular mail as much as you. To keep you informed, we may notify you
by email and regular mail of promotions, special offers for customers only, new
products announcements, and product update notices. You may unsubscribe from our
email system by following the unsubscribe instructions in any email you receive
from us. You may opt out from any mail promotions by faxing us a copy of the
promo piece showing your full address information or contacting us by phone.
Links
Other sites accessible through our site have their own privacy policies and data collection practices. Please
consult each site's privacy policy. HRDQ is not responsible for the actions of third parties.
Cookies
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may
retrieve your shopping cart at any time. You must have cookies enabled to place
an order on our site. We do not rent, sell, or otherwise provide internet site statistics to any third party.
Copyright and Trademark Notice
Unless otherwise specified, all content appearing on this site, including the text, site design, logos, graphics, icons, and
images, as well as the selection, assembly and arrangement thereof, are the sole property of HRDQ. You may use the content of
this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No content
from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or
by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use
of the content appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal
or civil penalties.
All publications of HRDQ and its associated authors are copyrighted. Their reproduction, in whole or in part, by any
process, is a violation of copyright law unless prior written authorization has been obtained from the publisher. This policy
applies, but is not limited, to any learning instrument or section thereof, as well as answer sheets, scoring devices, profiles,
report forms, models, concepts, descriptors, terms, questions, tables, charts, norms or other quoted material found in instruments,
manuals, brochures, or books. Please respect the rights of our authors to compensation for their intellectual property. Do not
under any circumstances copy our content without our prior written permission.
For questions regarding copyrights and permissions, please contact:
HRDQ
Publishing Team
2002 Renaissance Blvd #100
King of Prussia, PA 19406-2756
Email at permissions@hrdq.com.
Errors and Omissions
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received
from our suppliers, HRDQ will have the right to refuse or cancel such orders whether or not the order has been confirmed and your
credit card charged. If your credit card has already been charged for the purchase and your order is canceled, HRDQ will immediately
issue a credit to your credit card account in the amount of the incorrect price.
Order Policies
HRDQ ships using FedEx. Orders typically require 24 hours or
less for processing. Orders placed today will be shipped on the
following business day subject to availability. All shipments are FOB
King of Prussia, Pennsylvania, USA. Items ordered together are not
always shipped together. For your protection, all FedEx air shipments
require a signature for delivery.
HRDQstore.com accepts prepaid credit card orders only from
MasterCard, Visa, American Express, and Discover. Your
credit card will not be charged until your order is shipped. State sales tax of
6% will be collected on all shipments to Pennsylvania. Our Taxpayer ID is
23-2039609.
HRDQ will accept return of your order within 30 days of
receipt for a full credit or refund less shipping and handling. After
30 days, if your return is approved, a restocking charge of 15% will be
deducted from your refund. All products must arrive at our warehouse in
unused, resaleable condition. Returns must be shipped prepaid by FedEx or other
traceable and insured means. The packing slip shipped provided with your order
has additional details and a return mailing label. Note that some products, such
as software, downloads, and other content, may not be returned.
Such items will note an alternate
return policy on the product page or with the product itself.
All international orders are shipped using
FedEx. All pricing is based on U.S. funds only. Free shipping or
discounted shipping promotions are not applicable to international
orders. Additional taxes, tariffs, or shipping/handling expenses are
the responsibility of the customer.
Other Conditions
These conditions supersede any terms and/or conditions you include with any purchase order, regardless of whether HRDQ
signs them or not. We reserve the right to make changes to this site and these conditions at any time.
Questions?
Please contact us!
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