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Training tools for developing great people skills.

The Art of Effective Communication

The Art of Effective Communication
Digital Download
Item ID:2710E1AEC

Components: Instructor Guide, Participant Guide, PowerPoint, Course Overview, Learning Summary, and Course Evaluation

Program Length: 16 hours / Two Days

It is not unusual to hear people in companies say, "We have a communication problem here." This program will provide methods and information to analyze and improve your own communication and help you help others. We communicate in many ways: with our words, tone, eyes, and bodies to name a few. Understand the hidden meanings behind the various communication methods and devise strategies to communicate more effectively and avoid unnecessary conflict.

Learning Outcomes:

  • Establish a working definition of communication
  • Review communication models and their key elements
  • Apply personality assessments to develop effective communication skills
  • Investigate different styles for communicating and aspects each employs
  • Establish how tolerance for disagreement affects effective communication
  • Devise strategies to avoid unnecessary conflict
  • Identify common communication filters and their potential impact
  • Analyze how authority shapes communication
  • Adopt tools for effective communication
  • Develop a personal communication action plan

Available as a classroom training program, The Art of Effective Communication is part of the Reproducible Training Library , a full suite of unlimited-use content that?s downloadable, customizable, and reproducible. Easy to edit in both Microsoft Word and PowerPoint files, this training solution is an affordable, one-time purchase and yours to reproduce as needed.

Program Contents:

  • Defining Communication
  • Personality Assessment
  • Communication Styles
  • Common Communication Filters
  • Internal dialogue
  • Positional Authority
  • Building Rapport
  • Avoiding Unnecessary Conflict
  • Conflict Communication Styles
  • Creating Messages
  • Personal communication action plan

Also Included:

  • Microsoft PowerPoint Presentation
  • Sample Ground Rules and Norms
  • Nonverbal and subtext messages

Get the BEST DEAL by purchasing this product as part of the Ultimate Collection.Huge savings on all the soft-skills training you'll ever need!

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