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The Art of Influencing Others

The Art of Influencing Others
Digital Download
Item ID:2750E1AIO
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Lay the foundation for more effective communication in this highlyinteractive workshop. Develop creative ways to establish rapport and buildrelationships through a deeper awareness of the power of nonverbalcommunication. Learn how to avoid common communication barriers. Recognizecommunication styles preferences, and tailor your communication to be moreeffective with each style. Learn methods for de-escalating difficult situationsand resolving conflict effectively. Through a series of structured experiences,develop and learn to apply skills that improve your effectiveness whenmarketing your services in any communication skill.

The purpose of this training is to teach people the skills they need so thatothers will want to grant them the power to affect outcomes. Our approach is toteach someone how to develop and maintain rapport, how to resolve conflicts andhandle difficult situations, and how to recognize others' needs and supportthem in meeting their needs while meeting their own as well ("win-win"). Thetraining concludes with emphasizing the qualities that influential people haveand give the participants an opportunity to assess themselves in theseareas.

Available as classroom training and as a self-study e-learningprogram, The Art of Influencing Others is part of the Reproducible Training Library, a full suite of unlimited-usecontent that's downloadable, customizable, and reproducible. Easy to edit inboth Microsoft Word and PowerPoint files, this training solution is anaffordable, one-time purchase and yours to reproduce as needed.

Get the BEST DEAL by purchasing this product aspart of the Ultimate Collection. Hugesavings on all the soft-skills training you'll ever need!

Extended Description

Learning Outcomes

Successful completion of this course will increase your knowledge andability to:

  • Build rapport and develop genuine relationships
  • Improve communication skills, including verbal and nonverbal messages, tobe more effective with others
  • Recognize common barriers to communication
  • Understand and use communication styles to tailor yourcommunications
  • Resolve conflicts

Program Contents:

  • Building Rapport
  • Identifying Common Communication Filters
  • Recognizing Communication Styles
  • Avoiding Unnecessary Conflict
  • Recipe For Success

Classroom Version

  • 16 hours / Two Days
  • Includes Instructor Guide, Participant Guide, PowerPointpresentation, Course Overview, Learning Summary, and CourseEvaluation
  • Also Included: Active Listening Activity,Communication Self-Assessment, and Conflict ResolutionExercise

e-Learning Version

  • Approx. 1 hour 20 minutes
  • Includes PowerPoint presentation
  • Also Included: Quizzes and Case Study

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