Training tools for developing great people skills.
Lay the foundation for more effective communication in this highlyinteractive workshop. Develop creative ways to establish rapport and buildrelationships through a deeper awareness of the power of nonverbalcommunication. Learn how to avoid common communication barriers. Recognizecommunication styles preferences, and tailor your communication to be moreeffective with each style. Learn methods for de-escalating difficult situationsand resolving conflict effectively. Through a series of structured experiences,develop and learn to apply skills that improve your effectiveness whenmarketing your services in any communication skill.
The purpose of this training is to teach people the skills they need so thatothers will want to grant them the power to affect outcomes. Our approach is toteach someone how to develop and maintain rapport, how to resolve conflicts andhandle difficult situations, and how to recognize others' needs and supportthem in meeting their needs while meeting their own as well ("win-win"). Thetraining concludes with emphasizing the qualities that influential people haveand give the participants an opportunity to assess themselves in theseareas.
Available as classroom training and as a self-study e-learningprogram, The Art of Influencing Others is part of the Reproducible Training Library, a full suite of unlimited-usecontent that's downloadable, customizable, and reproducible. Easy to edit inboth Microsoft Word and PowerPoint files, this training solution is anaffordable, one-time purchase and yours to reproduce as needed.
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Successful completion of this course will increase your knowledge andability to: