Training tools for developing great people skills.
Duration: 60 minutes
There are three reasons why managers fail at effective performance discussions. One, they can’t get an employee to agree that a performance issue even exists. Two, managers don’t identify all of the possible solutions. And three, they don’t involve the employee in exploring alternatives and finding appropriate solutions.
Join subject matter expert and author Ken Phillips for an action-oriented webinar that will illustrate how these “traps” undermine a manager’s coaching efforts, why they occur, and what can be done to avoid them. You’ll also learn his proven seven-step process for successfully coaching employees from compliance to commitment.
What You Will Learn
Who Should Attend