·         Understanding Personality Style

·         The HRDQ Style Model

·         About Communication

·         Becoming a Better Communicator

·         Technical Development

·         Experiential Learning Methodology

·         The HRDQ Experiential Learning Model

·         Applying the HRDQ Experiential Learning Model

·         Print Version Administration

·         Online Version Administration

·         Using Print and Online Versions Together

·         Facilitator Preparation and Checklists

·         90-Minute Program Overview and Facilitator Directions

·         Alternative Program Designs

·         Recommended Resources

·         Sample Participant Materials

 Participant Guide Table of Contents:

·         24-Item Assessment with Pressure-Sensitive Response Form

·         Taking and Scoring the Assessment

·         Determining Your Communication Style Profile

·         Four Types of Communication

·         Two Dimensions of Communication Style

·         Communication Style Strengths

·         Communication Style Trouble Spots

·         Interacting with Other Communication Styles

·         Applying What You’ve Learned

Online Participant Report Table of Contents:

• Results of the 24-Item Assessment
• Your Communication Style Profile
• Four Types of Communication
• Two Dimensions of Communication Style
• Communication Style Strengths
• Communication Style Trouble Spots
• Interacting with Other Communication Styles
• Applying What You’ve Learned