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Duration: 23 minutes
- Helps people deal with difficult co-workers
- Reduces stress-related problems
- Improves interpersonal relations
We've all worked with someone who makes work impossible. But it doesn't have to be that way. This powerful video program, based on the national best-selling book, teaches how to unleash your inner strengths to tame a toxic co-worker.
From chronic complainers to idea-stealers, boundary pushers to just plain jerks, a toxic co-worker can ruin your day – and your life!
Everyone – including the lucky few who?ve never had to work with a difficult person – will benefit from this program. It brilliantly portrays how employees on any career path and at any level of an organization can be undone by a problem co-worker. The amount of time spent worrying, avoiding,raging and obsessing over toxic employees can affect performance on the job and peace at home.
With authors Katherine Crowley and Kathi Elster as hosts,this video provides the antidote,showing exactly how to take responsibility for addressing the problem and put a stop to it all.It shows employees how to "unhook" from difficult situations in four simple ways: Physically,Mentally, Verbally and With a Business Tool (memo, email, etc.).
Participants will learn to:
- examine how their own reactions can enable the situation.
- internalize a series of proven responses to problem behavior.
- reinforce the message if the problem behavior returns.
DVD plus Downloadable Materials
Leader's Guide, Powerpoint Presentation, Participant Workbook
Downloadable materials will be emailed after order completion.
Produced by CRM Learning.