The human resources manager of a large company contacted me when her department experienced an influx of complaints coming from the firm's administrative team. The HR manager suspected that the complaints, which were mostly interpersonal in nature, were the result of recent organizational changes.
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Posted by on 11/21/2017 to Communication
Posted by on 8/8/2017 to Conflict
Conflict is present in all aspects of our lives. A person’s personal, professional, and emotional health is greatly affected by how successfully they manage conflict. Some people thrive on it, while others shrink away. No matter what your individual tendencies are, you must understand them in order to interact successfully with others.
Posted by on 12/14/2015 to Conflict
Workplace productivity, employee engagement, and job satisfaction probably aren’t the first things that come to mind when you think about conflict. Since the days of Plato and Aristotle, conflict has been widely recognized as the cause of many struggles, from stress and inefficiency to poor decision-making and employee turnover.